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Client specialist
$52k-64k (estimate)
Full Time 4 Days Ago
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Performance Digital is Hiring a Client specialist Near Omaha, NE

At Performance Digital, we are dedicated to driving digital excellence and achieving outstanding results for our clients.

We are seeking a passionate and communicative Client Success Specialist to join our dynamic team. If you thrive in a collaborative environment and are committed to delivering exceptional client experiences, we want to hear from you!

As a Client Success Specialist, you will be the primary point of contact for our clients and account executives. Your role will involve ensuring seamless communication and collaboration between clients and internal teams to create, execute, and monitor effective digital marketing campaigns.

You will play a crucial part in maintaining client satisfaction and achieving campaign success.

Responsibilities :

  • Serve as the main liaison between clients and account executives, ensuring clear and consistent communication.
  • Collaborate with account executives to develop, implement, and manage digital marketing campaigns.
  • Monitor campaign performance, analyze data, and provide actionable insights to optimize results.
  • Address and resolve client inquiries, concerns, and feedback in a timely and professional manner.
  • Prepare and present performance reports to clients, highlighting key metrics and outcomes.
  • Maintain a deep understanding of clients' business objectives and industry trends to provide tailored recommendations.
  • Assist in identifying opportunities for account growth and upselling additional services.
  • Ensure client satisfaction by delivering exceptional service and exceeding expectations.

What we offer :

  • Competitive wages with high earning potential
  • Wonderful work environment and culture
  • Training and professional development
  • FREE basic health plan (dental and vision)
  • 401K with company match
  • Paid Holidays
  • Last updated : 2024-06-24

Job Summary

JOB TYPE

Full Time

SALARY

$52k-64k (estimate)

POST DATE

06/26/2024

EXPIRATION DATE

09/25/2024

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The following is the career advancement route for Client specialist positions, which can be used as a reference in future career path planning. As a Client specialist, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client specialist. You can explore the career advancement for a Client specialist below and select your interested title to get hiring information.

If you are interested in becoming a Client Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Specialist job description and responsibilities

They build and nurture strong personal relationships with clients.

03/17/2022: Portland, OR

Perform other administrative duties as required to build business for clients.

02/03/2022: Anderson, IN

Responds to inbound requests from all channels (phone, portal, e-case) within prescribed service levels.

03/28/2022: High Point, NC

Monitors, documents and manages the resolution process in a timely manner while effectively communicating status with the client to maintain a high degree of client satisfaction.

04/03/2022: Binghamton, NY

Assist in the creation and maintenance of user and procedural documentation.

04/02/2022: Laramie, WY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Specialist jobs

A good client specialist always consistently deliver a high level of service to achieve and maintain high client and broker satisfaction levels and support client and member retention.

04/15/2022: Elkhart, IN

The number one skill you need to excel in customer service is problem-solving.

02/28/2022: Macon, GA

Client Specialist need to show that they are perfectly capable of talking about your product.

03/19/2022: San Diego, CA

Client specialist need a customer focus and should be willing to bear any situation to make sure the customer remains happy with your service.

03/28/2022: Savannah, GA

There are many different skills required to be considered qualified as a Marketing Specialist.

03/25/2022: Huntsville, AL

Step 3: View the best colleges and universities for Client Specialist.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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