1 Licensed 4-40/2-20 Customer Service Representative Job in Pensacola, FL
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Performance Personnel Services of Pensacola is Hiring a Licensed 4-40/2-20 Customer Service Representative Near Pensacola, FL
CUSTOMER SERVICEREPRESENTATIVE (LICENSE REQUIRED)
MUST HAVE an active 4-40 CSRlicense or 2-20 General Lines license
If you enjoy interacting withpeople, providing outstanding customer service and are looking for a rewardingcareer, or enjoy inside sales/telesales minus the call center environment, thismay be the position you have been waiting for! Gulf Coast Affordable Insurancemay be the right place for you! Our Customer Service Representatives arelicensed insurance professionals who delight customers everyday by providingexceptional, personalized customer service.
Primary JobDuties/Responsibilities - Training Provided
- Answer and return inbound customer calls
- Process payments
- Handle underwriting requests in a timely manner
- Accurate documentation into Agency Management System
- Teamwork
- Quote and make appropriate changes to insurance policy coverage, drivers and policy level data
- Provide systems support to agents
- Demonstrate the ability to identify and resolve problems
- Recognize that every call presents the opportunity to retain good business by providing service to agents and policy holders on policy coverage for changes to existing lines or products
- Having the capacity, ability and desire to learn
- Math skills are a must
- Experience in MS Office
Qualifications:
Must have an active 4-40 CSRlicense or 2-20 General Lines license
- 2-5 years of relative insurance experience is preferred **COMMERCIAL experience would be EXTREMELY Beneficial**
- Well organized and self-motivated
- Must possess good phone etiquette skills
- Possess a positive attitude
- Demonstrated job stability
- Solid computer, grammar and multi-tasking skills
- Strong attention to detail, time management and decision-making skills
- Ability to handle heavy phone work and provide top-notch service
- High school diploma or equivalent
- Associates degree preferred or equivalent customer service experience
Job Type: Full-time
Benefits: (after a probation period)
- 401(k)
- Dental insurance
- Paid time off
- Vision insurance
Supplemental pay types:
- Bonus opportunities
- Commission pay
License/Certification:
- 4-40 or 2-20 license (Required)
Job Summary
Full Time
$38k-48k (estimate)
03/03/2024
06/18/2024
The job skills required for Licensed 4-40/2-20 Customer Service Representative include Customer Service, Call Center, Attention to Detail, Time Management, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Licensed 4-40/2-20 Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Licensed 4-40/2-20 Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Licensed 4-40/2-20 Customer Service Representative positions, which can be used as a reference in future career path planning. As a Licensed 4-40/2-20 Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Licensed 4-40/2-20 Customer Service Representative. You can explore the career advancement for a Licensed 4-40/2-20 Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Licensed Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Licensed Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Licensed Customer Service Representative job description and responsibilities
A customer service representative deals with customers who have questions concerning products, policies, or services.
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Customer service representatives document their exchanges with clients, often using customer relationship management software.
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Since customer service representatives often communicate with clients who have limited knowledge of or are dissatisfied with a product or service, they must be empathetic.
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They help customers compare products and services and advise clients about which options meet their needs.
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Representatives who work for utility and telecommunication companies may help customers with service problems, such as outages.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Licensed Customer Service Representative jobs
Understand the customer’s expectations.
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Have a clear escalation pathway.
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Ability to use positive language.
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Processing orders and transactions.
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Providing proactive customer outreach.
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Step 3: View the best colleges and universities for Licensed Customer Service Representative.
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