Responsibilities:

• Represent the company in a professional manner and communicate with stores, customers, and sales reps via phone, online, email and or fax
• accounting, processing checks, processing e commerce, and also know CRM systems
• Processing invoices and customer orders
• Follow through on orders, answering questions on orders, addressing any issues with the orders
• Research on orders
• Develop expert knowledge about our products and website in order to guide, advise and make recommendations to customers
• Perform order entry, shipping, invoicing, payment, returns processing and filing
• Resolve customer questions, requests and issues in a timely manner
• Assist production and warehouse teams with projects related to shipping, pulling and packing of orders and samples
• Assist in tasks associated with warehouse sales held three weekends a year

Requirements:

• Strong computer skills including different CRM and ERP Systems
• Proficient in Microsoft Excel
• Ability to multi-task on the computers and use multiple systems at once
• Excellent written and oral communications skills
• Ability to multitask and work well under pressure
• Be able to discern when to escalate issues to senior staff
• Possess strong computer and database skills

The hours are;

Monday through Friday 10am to 6pm

The salary is up to $24.00 an hour based on experience

Job Type: Full-time

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person