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Location : Rock Hill, South Carolina
If you are looking to join one of the largest retail operations dedicated to providing Pet Parents with the best selection of pet care items and passionate customer service, join the Pet Supermarket team! Our Store Managers possess some of the following key skills : Outgoing, upbeat, people-person, sales driven, and great organizational skills.
Our Pet Experts also thrive in a high-energy environment where they work together to drive results and help Pet Parents with all their pet needs.
We are dedicated to making a difference in our community and want you to be a part of our team! This may be the right opportunity for you if you are interested in making a difference in the lives of pets and their parents!
Our Store Managers are at the front lines providing friendly customer service and giving Pet Parents the best selection of pet care items! You are responsible for coaching and developing your store team to deliver World Class Service to all customers.
You are responsible for insuring the well-being for all our pets, operational standards and sales goals. Your commitment to Pet Supermarket and your team will yield outstanding results for your customers, your store, and your career.
What’s in it for you?
Essential Duties and Responsibilities
Sales Leadership
Drive sales, service, and customer experience initiatives in store to achieve sales, KPIs and other store performance goals.
Ensure team is completing as assigned. Teach / train team to deliver customer experience.
resolve all customer complaints.
Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself in an appropriate manner when communicating verbally, in writing, or by email.
Customer Excellence
Accountable for the protection of all company assets both tangible and intangible.
Operations and Talent Development
responsible for ensuring that appropriate staffing levels are consistently maintained in accordance with their staffing plans.
Business Insight
Experience, Education, Certifications (List minimum required to enter the role.)
Job Requirement
Physical Demands, Working Conditions and Effort of position :
Competencies
Customer Focus : Build a store environment that consistently delivers exceptional customer experiences. Lead, model, teach and coach for consistent engagement according to our service and selling model.
Establishes and maintains effective relationships with customers and gains their trust and respect.
Motivating Others : Creates a positive and inclusive environment that allows people to strive to do their best work; can assess each person’s skills and abilities and use it to get the best out of him / her / them;
makes everyone feel his / her / their work is important and add value; inspires others by explaining the why and how it impacts the company priorities.
Drive for Results : Foster an environment in which associates are accountable for meeting and exceeding goals. Accountable for achieving and exceeding goals successfully within their location.
Prioritizes, plans, and monitors performance to ensure desired results are achieved. Set expectations for self and team and steadfastly push self and others for results.
Demonstrates sound judgement and decisions despite ambiguity at times. Ensures process and operational consistency and excellence.
Hold leaders accountable to execute with agility and speed.
Interpersonal Savvy : Has the ability to adapt to change and collaborate well with others - up, down, and across, both inside and outside the organization.
Demonstrate collaboration through transparency, follow through consistently on commitments despite obstacles and competing priorities.
Uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Talent Development : Develop the team through growth opportunities and real-time feedback; Promote an environment that allows the team to challenge and improve plans and think though creative ideas.
Capitalize on teachable situations to offer insightful coaching in real time. Continually elevate talent with consistency.
Is a good judge of talent; can articulate the strengths and limitations of people inside or outside the organization. Demonstrates personal commitment to development and champions companywide talent initiatives.
Time Management : uses his / her / their time effectively and efficiently; values time; concentrates on his / hers / their efforts on the more important priorities;
gets more done in less time than others; can take on a broad range of activities.
Delegation : Clearly and comfortably delegates both routine and important tasks and decisions; broadly shares both responsibilities and accountability;
tends to trust people to perform; lets direct reports finish their own work.
creates a feeling of belonging in the team.
Pet Supermarket is an equal opportunity employer and Drug Free Work Place
Last updated : 2024-08-22
Full Time
Retail
$63k-97k (estimate)
08/25/2024
11/20/2024
ceopetersmkt.com
Reno, NV
<25
Retail
The job skills required for Store manager store include Customer Service, Leadership, Coaching, Merchandising, Initiative, Commitment, etc. Having related job skills and expertise will give you an advantage when applying to be a Store manager store. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Store manager store. Select any job title you are interested in and start to search job requirements.