56 Customer Service Representative Jobs in Greenwood, IN
Peterman Brothers Heating, Cooling & Plumbing is Hiring a Customer Service Representative Near Greenwood, IN
- Work-Life Balance: As of May 2022, our company has eliminated all on-call shifting. When our employees go home after a shift, they stay home!
- Training Opportunities: We offer multiple opportunities for certifications and training within each role. We also have a state-of-the-art training center, Top Tech Academy.
- Career Progression: Peterman Brothers makes goal-reaching a priority on a company-wide and individual level.
- Benefits: As a growing company, we offer some of the best benefits in the industry. Here's some of our favorites:
- Top Compensation Package
- 401k w/ Company Match
- Personal Time Off (2 weeks to start)
- HSA w/ Company Contribution
- Medical Insurance: Health, Dental, Vision, Life
- Voluntary Insurance Options
- Virtual Teladoc Appointments
- Employee Assistance Program (Mental Health)
- Employee Discount
- Pet Insurance
- Paid Holidays (8)
- Bereavement Pay
- Paid Birthday Off
- Company Events & Parties
- Advancement and Growth Opportunities
- And so many more!
- Option 1: Monday - Friday 11:00 A.M. to 8:00 P.M.
- Option 2: Tuesday - Friday 9:00A.M. to 6:00 P.M. & Saturday 8:00 A.M. to 5:00 P.M.
- Respond to incoming calls, emails, and text messages in a fast-paced, high-volume environment from customers, field technicians, and the general public.
- Use expertise to build strong healthy relationships with our customers, inform them of all benefits of doing business with Peterman, and creating an open and accessible communication route.
- Maintain a high level of data entry accuracy when inputting information taken from customers.
- Assist in outbound calling to meet company appointment needs.
- Meet all quantitative and qualitative standards established for the department and the CSR role, including acceptable standards, call availability and call quality.
- The introduction and closing of active promotions, service agreements, and any additional services that we provide.
- 2 years of dispatch/customer service experience.
- Ability to thrive in a fast-paced environment.
- Strong problem-solving skills with keen attention to detail.
- Highly organized and able to multitask.
- Strong verbal and written communication skills.
- A clean, safe driving record, background check, and drug screen.
- High School Diploma or GED.
Job Summary
Full Time
$37k-47k (estimate)
06/01/2024
07/20/2024
The job skills required for Customer Service Representative include Customer Service, Problem Solving, CSR, Written Communication, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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