4 Service Writer Jobs in Eugene, OR
Peterson CAT is Hiring a Service Writer Near Eugene, OR
Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values.
You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter. Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It’s time to use your skills and passion to do work that matters!
Job DescriptionPeterson Trucks has the immediate need for an experienced Service Writer at our Eugene, OR location. SummaryThe Service Writer, Trucks performs administrative and clerical duties in support of the department’s equipment service function and coordinates the department’s scheduled service activities.
Essential Job FunctionsThe following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.
- Gather information regarding the vehicle complaint, customer contact, and necessary information to generate a repair order and open work order.
- Work with the shop lead / foreman to schedule diagnostic time to determine the cause of the problem.
- Provide daily updates to customers
- Collect coverage information to determine who will be responsible for payment of services
- Develop cost estimates for corrective action needed
- Maintain customer, shop and parts communications
- Monitor shop progress on repairs for estimate compliance.
- Review repair invoices for professional explanation and accuracy
- Work closely with the credit department to ensure accuracy of all customer accounts.
- Perform cashier responsibilities; manage and collect on all cash on delivery (C.O.D.) accounts.
- Provide other clerical and administrative support to as may be needed (type letters, job quotes, purchase orders and other related documents; make appointments and maintain schedules; make copies and use FAX, mail system, or otherwise distribute work related materials both inside and outside of company).
- Maintain punctual, regular, and predictable attendance.
EDUCATION And/or EXPERIENCEHigh school diploma or GED; and a minimum of one year of directly related experience as a service writer in the truck or similar industry; or an equivalent combination of education and work experience. Customer service experience required.
Peterson Trucks, Inc. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.
Job Summary
Full Time
$46k-67k (estimate)
06/24/2024
07/20/2024
petersoncat.com
San Leandro, CA
500 - 1,000
Related Companies
The job skills required for Service Writer include Customer Service, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Writer positions, which can be used as a reference in future career path planning. As a Service Writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Writer. You can explore the career advancement for a Service Writer below and select your interested title to get hiring information.
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