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In the Patient Access Department, we are committed to ongoing education and professional development; we offer a 4 tier career ladder for continued career advancement. Patient Access is proud to receive a patient satisfaction score of 96% for customer service and overall satisfaction in the registration process.
The Patient Access Specialist Level I is primarily responsible for completing an efficient and organized registration, admission and insurance verification of all inpatients and outpatients. Determines patient financial responsibility, makes appropriate financial arrangements with patients per hospital policy. Ability to work in a fast-paced professional environment. Excellent customer service skills are crucial in this role, as the Patient Access Specialist must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and hospital policy.
This position works M-F 8am-5pm.
Preferred Education:
High school diploma or equivalent
Required Technical Skills:
Computer Keyboarding and Medical Terminology
Preferred Technical Skills:
Meditech and Microsoft Office experience
Required Experience:
At least 6 months of previous customer service experience.
Preferred Experience:
At least 6 months of previous customer service experience in an office/medical office environment.
Full Time
Ambulatory Healthcare Services
$48k-60k (estimate)
12/08/2023
08/05/2024
petersonhealth.com
KERRVILLE, TX
25 - 50
2010
$10M - $50M
Ambulatory Healthcare Services
Peterson Health is a private, not-for-profit community hospital in the heart of the Texas Hill Country. Newly opened in April 2008, Peterson anchors a 35-acre campus that includes an ambulatory care center complete with outpatient surgery, imaging, laboratory and rehabilitation services as well as a regional wound healing center.
The job skills required for Patient Access Specialist | Full Time | Day Shift include Customer Service, Confidentiality, HIPAA, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Specialist | Full Time | Day Shift. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Specialist | Full Time | Day Shift. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Access Specialist | Full Time | Day Shift positions, which can be used as a reference in future career path planning. As a Patient Access Specialist | Full Time | Day Shift, it can be promoted into senior positions as a Patient Accounts Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Specialist | Full Time | Day Shift. You can explore the career advancement for a Patient Access Specialist | Full Time | Day Shift below and select your interested title to get hiring information.
If you are interested in becoming a Patient Access Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Access Specialist job description and responsibilities
As an essential member of the Revenue Cycle team, Patient Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers.
03/17/2022: Tuscaloosa, AL
Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.
01/29/2022: Roanoke, VA
Maintains patient confidentiality per HIPAA regulations.
01/11/2022: Daytona Beach, FL
Preparing documents for admitting and discharging patients from the hospital.
12/22/2021: Canton, OH
Under general supervision, performs complex level customer service functions primarily related to patient registrations.
01/27/2022: San Jose, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Access Specialist jobs
Maintain positive working relationships with patients, physicians, visitors, and hospital staffs.
03/11/2022: Spartanburg, SC
Patient access representatives may pursue professional certification to showcase their skills and expertise, such as the Certified Patient Care Technician (CPCT) credential.
02/01/2022: Portland, ME
Strong commitment to providing an outstanding patient experience.
03/03/2022: Huntington, NY
Practice customer service skills for dealing with patients.
02/16/2022: Fresno, CA
Must have strong knowledge of Patient Access functions and Front End billing processes.
02/08/2022: Greenville, SC
Step 3: View the best colleges and universities for Patient Access Specialist.