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What You ll do
In this role, you will serve as a part of an IT Service Management (ITSM) team in a highly regulated environment supporting the client. The Sr. Business Analyst would lead and manage the IT Change Management and Problem Management practices of the organization and work across the IT landscape to perform change assessments, risk assessments, root-cause analysis, and impact analysis. Additionally, this position would work in a small agile team, using ServiceNow to deliver and maintain technology solutions that improve operational efficiency with a focus on process improvement and automation.
How you ll make an impact:
What you can expect:
What you ll bring:
Full Time
$80k-97k (estimate)
06/27/2024
07/10/2024
ptechpartners.com
Park Ridge, IL
50 - 100