53 Senior Systems Engineer Jobs in Akron, OH
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Senior Systems Engineer
$102k-124k (estimate)
Full Time
1 Week Ago
PetPartners Pet Insurance is Hiring a Senior Systems Engineer Near Akron, OH
Independence Pet Holdings® (IPH) is one of North America’s largest pet insurance and services organizations. Our impressive family of brands supports insurance for more than 1,000,000 pets in the U.S. and Canada and provides well-being, safety, resources, and business solutions to the pet industry, including microchip identification and an online pet registry.
IPH’s mission is to strengthen the unique bond between pets and their people through our family of innovative products and services. We understand how important pets are: they’re family. Our pack of 1,200 team members embodies a shared passion for positively impacting the lives of our four-legged friends.
Job SummaryThe Remote Senior System Engineer provides timely, high quality technical, and operational support at an enterprise level for hardware and virtual endpoints used by employees throughout the enterprise. The position utilizes best practices as defined by Independence Pet Group (IPG) policies and industry standards. The Senior System Engineer should be proficient in establishing proactive policies and procedures to support efficient roll-out and management of device endpoints. This role is responsible for specification, design, maintenance and deployment of effective and secure desktop images and applications on physical and virtual environments.
Job Location: Remote work is not available in AK, MT, HI (US)
Main Responsibilities
Preferred Experience
All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
IPH’s mission is to strengthen the unique bond between pets and their people through our family of innovative products and services. We understand how important pets are: they’re family. Our pack of 1,200 team members embodies a shared passion for positively impacting the lives of our four-legged friends.
Job SummaryThe Remote Senior System Engineer provides timely, high quality technical, and operational support at an enterprise level for hardware and virtual endpoints used by employees throughout the enterprise. The position utilizes best practices as defined by Independence Pet Group (IPG) policies and industry standards. The Senior System Engineer should be proficient in establishing proactive policies and procedures to support efficient roll-out and management of device endpoints. This role is responsible for specification, design, maintenance and deployment of effective and secure desktop images and applications on physical and virtual environments.
Job Location: Remote work is not available in AK, MT, HI (US)
Main Responsibilities
- Design, construct, maintain computer operating system image deployment tools/systems
- Create and maintain software installations, updates, images, configurations, and management scripts and systems for the endpoint technology platform
- Monitor and troubleshoot wide scale endpoint issues in terms of updates, software, and/or drivers
- Explore and test latest windows feature/OS upgrades before wide scale deployment
- Create inventory reports and alerts using reporting capabilities of endpoint management platforms
- Monitor alerts for remote machines and maintain awareness of current critical endpoint vulnerabilities
- Package third party and internal company software for deployment with patch management
- Develop profiles for simplified deployment of consistent groupings of applications / features for specific types of employees
- Provide exceptional customer service and support via phone, email and in person
- Identify and escalate complex problem reports or service requests to the next tier of support as appropriate
- Work with other team members to ensure the timely completion of complex issues
- Identify and deploy restrictions to limit permissions available by end-users on their machines
- Design, document, and train IT department staff on (including, but not limited to):
- Use of operating system and application deployment systems
- Use of Mobile Device Management application deployment and device enrollment
- Responsible for control and coordination of the release management process for the desktop
- Periodically audit desktops to help ensure software licensing compliance
- Make recommendations for migration and upgrade directions, trains business or technical staff on new procedures
- Develop, test, and run appropriate scripts to facilitate endpoint management
- Administration and troubleshooting knowledge of Microsoft platforms including Intune, MEM, MECM, Microsoft 365, Azure AD, Autopilot, RMM
- Utilization of Intune's functionality to enforce both mobile device management (MDM) and mobile application management (MAM) best practices
- Experience with Windows 10/11 and Mac OS X deployment
- Knowledge of endpoint detection and response (EDR) software
- PowerShell and command-line scripting
- Legacy Active Directory and Group Policy
- Migration of legacy AD computers to Hybrid or native cloud AD
- Ability to test and evaluate new hardware and/or software and ability to articulate recommendations
- Demonstrated competency in one (or more) scripting languages (e.g., PowerShell)
- Awareness of corporate environments and their business requirements
- Able to work independently as well in a team environment
- Excellent written, oral, presentation and technical writing skills
- Understanding of ITIL/Service Management processes
- Ability to tactfully handle and articulate customer critical issues and work in a high stress environment
- Perform self-directed learning in a rapidly changing environment
- Strong organizational skills
- Strong analytical ability and implementation skills
Preferred Experience
- Managing multiple workstations across multiple environments with MS Intune
- Packaging and deployment, including the use of Autopilot
- 5 years with Azure
- 5 years with Office365 and its technologies (SharePoint, OneDrive, Exchange Online, etc.)
- 5 years with MECM ecosystem (Intune, MEM, MDM, MAM)
- 5 years with PowerShell Scripting
- Bachelor’s degree or equivalent work experience (One-year relevant experience is equivalent to one-year college)
- Associate’s degree in a Technical Field
- Certification in relevant focus area
All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)
Job Summary
JOB TYPE
Full Time
SALARY
$102k-124k (estimate)
POST DATE
06/19/2024
EXPIRATION DATE
07/12/2024
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The job skills required for Senior Systems Engineer include Troubleshooting, Azure, Active Directory, Operating System, PowerShell, Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Senior Systems Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Senior Systems Engineer. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Senior Systems Engineer positions, which can be used as a reference in future career path planning. As a Senior Systems Engineer, it can be promoted into senior positions as a Systems Architect that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Systems Engineer. You can explore the career advancement for a Senior Systems Engineer below and select your interested title to get hiring information.
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