Overview

Welcome to Grand Summit Golf & Country Club

Our Mission : We strive to provide a family-friendly atmosphere, affordable championship golf, outstanding service, and world-class amenities.

Join Grand Summit Golf & Country Club, and we’ll exceed your expectations every time you visit. As part of the Lindsey Golf Network, our members enjoy a Country Club Lifestyle on a completely new level.

Job Opportunity : Assistant Golf Professional / Golf Shop Assistant

Position Overview : We are seeking a personable, flexible, and multi-talented individual to join our team as an Assistant Golf Professional or Golf Shop Assistant.

This role involves wearing many hats throughout the week, ensuring both our members and the general public have an exceptional experience at our semi-private club.

Key Responsibilities :

Operations :

• Manage daily opening and closing procedures, including till reconciliation and site security.
• Collect fees and process payments for shop purchases and green fees.
• Assist in organizing and running tournaments and events, ensuring they align with club policies.
• Ensure customers have a great experience by organizing and controlling play.
• Perform basic club repairs and custom fittings to maximize customer satisfaction.
• Manage practice facilities and equipment rentals.
• Facilitate various playing opportunities for members and guests.

Teaching :

Promote junior golf and deliver school / junior development courses.

Retailing :

• Oversee daily golf shop operations, maintaining a clean, orderly, and professionally presented shop.
• Offer specialist advice using product knowledge to recommend products and services.
• Achieve sales targets and provide excellent customer service.
• Update sales displays, organize promotions, and assist with stock control and ordering.

Interpersonal Skills :

• Act as an on-site supervisor in the absence of the Head Professional.
• Prepare daily play schedules and allocate duties for golf shop staff when supervising.
• Promote positive customer relations and support other staff as needed.
• Provide orientation and training for new staff.
• Maintain effective relationships with employees, club officials, members, guests, and visitors.

Financial :

• Complete financial operations and procedures when supervising shifts.
• Process transactions using customer credit following established guidelines.
• Complete daily reports under the direction of the Head Professional.

Marketing and Customer Service :

• Deliver excellent customer service at all times.
• Promote all golf club activities and services as an ambassador for the facility.
• Assist in organizing and recruiting for corporate events.

Qualifications and Experience :

• PGA Registered Associate or desire to become a PGA Associate is preferred.
• Knowledge of Rules of Golf, Tournament Organization, and Player Development preferred.
• Retail experience, including selling, stock control, and visual merchandising.
• IT literate with experience in Microsoft Office and computerized POS and tee time systems.

Personal Attributes :

• Strong interpersonal skills with a focus on customer service excellence.
• Professional conduct and appearance.
• Passion for teaching all ages and abilities preferred.
• Interest in retailing and business acumen.
• Reliable, enthusiastic, self-motivated, and keen to learn.
• Flexible, detail-oriented, and able to work independently.
• Effective communicator with good selling skills.
• Honest, trustworthy, and punctual.

Join Us : If you are a dynamic individual ready to contribute to our vibrant club atmosphere and provide top-notch service, we would love to hear from you.

Last updated : 2024-06-22