Overview

Assists in developing and administering a high-quality Golf Shop retail merchandise program to the Members and Guests of the Ocean Reef Club by performing the following duties with an emphasis on exceptional customer service :

Experience Required

EDUCATION and / or EXPERIENCE :

• A four-year College degree and one to three years experience with a quality golf facility preferred.
• Sales techniques
• Merchandise display experience

Essential Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITES :

In addition to the following duties and responsibilities, other golf shop duties may be assigned :

• Help to create and maintain a comfortable, enjoyable, and remarkable Golf Shop experience for all Members and Guests.
• Create and maintain attractive displays for the golf shop, changing frequently and coordinating shop appearance around Holidays, tournaments and special promotions.
• Working with the retail assigned staff to maintain floor stocks as well as suggesting and creating re-orders for stock items.
• Oversee the overall presentation of the shop, including dressing rooms and merchandise display units, with an increased focus on frequent display changes.
• Oversee the backroom organization, so that items may be stored and retrieved in quick and timely manner.
• Coordinate shop participation in street fairs and trunk shows alongside member events, to create extra shopping experiences for the membership & generating exposure to our brands.
• Time spent in the golf shop serving the membership and guests of the club, learning our customers’ preferences.
• Coordinate all special orders through the PO system and then a follow-up with the Member or Guest who made the order.
• Coordinate weekly spot checks for selected and random items reporting any discrepancies.
• Help organize and conduct quarterly inventories including before shop set-up and after inventory straightening.
• Develop and implement new ideas to support the golf operation including analysis of inventory, vendor selection, and daily operations.
• Prepare any reports needed for the Club relative to Golf Shop retail performance
• Responsible for the financial performance of the Golf Shop retail.
• Phone answering and assistance with golf needs tee times, tournament registrations, player registration etc.
• Assist with the ordering of prizes for events.

Last updated : 2024-06-22