1 Service Agent Job in Aliquippa, PA
PGT Trucking, Inc is Hiring a Service Agent Near Aliquippa, PA
Manages all drivers who are broken down, ensuring expedited and cost controlled resolutions to situation.
PRIMARY RESPONSIBILITIES
- Manage drivers that call in with breakdown and ensure timely communications.
- Ensure proper diagnostic evaluations are completed to identify root cause and determine solution.
- Determine best route of action and manage drivers to that end accordingly.
- Ensure all estimated cost are previewed and verified, and all approvals attained.
- Manage drivers and occurrences by ensuring communications with all departments on status, cost and estimated down times.
- Manage outside vendors to ensure timely repairs and service.
- Manage and maintain computer integrity in a timely and accurate manner.
- Maintain a good relationship with the drivers while managing repairs.
- Performs other related duties as required by business necessity or assigned by management
- Manages all reports and distribution of information to key designates.
- Manages all break downs in excess of 12 hours and ensures communications with Maintenance, Operations and Drivers
Job Summary
Full Time
Transportation
$39k-50k (estimate)
08/18/2024
11/06/2024
pgttrucking.com
DEARBORN, MI
<25
1981
PATRICK GALLAGHER
<$5M
Transportation
Related Companies
About PGT Trucking, Inc
PGT Trucking is actively hiring drivers, mechanics, office and support staff. We are an industry leader in interstate freight transportation committed to customer relationships, safety and on-time delivery. PGT Trucking services many industries including Steel, Building Materials, Machinery, Oil & Gas, Raw Materials, Aluminum and Automotive. Safety is a core value at PGT, and this philosophy is supported throughout the company in everything we do.
The job skills required for Service Agent include Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Agent positions, which can be used as a reference in future career path planning. As a Service Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Agent. You can explore the career advancement for a Service Agent below and select your interested title to get hiring information.
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