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At PharmaCord, we look for unique talent and skills, and above all else, compassion. Our employees are enthusiastic team members who love what they do and come to work every day ready to jump in and roll up their sleeves. Employees here take initiative, take pride in their work and accomplishments, and are trusted to work independently while being team players known for sharing ideas, support, and resources.
The Director of Patient Services will be a participating member of the business development and operation groups with responsibility for development and implementation of PharmaCord service solutions. In this position, you will be responsible for the execution of the innovative products / programs that are built to demonstrate definitive value for our biopharma client and their stakeholders (patients, providers, sales team, market access team and others).
In this highly visible leadership role, you'll have the unique opportunity to lead teams ranging of up to 170 team members including multiple layers of management to serve our pharmaceutical/biotech clients by developing and delivering innovative patient services. As a strategic partner to our clients, you will manage and evolve patient service programs that provide value for our clients, patients and healthcare practitioners. PharmaCord is known for having strong leadership, operational excellence, offering significant advancement opportunities to our employees by exposing employees to all aspects of PharmaCord’s business with the chance to be a key member in our continued growth.
A typical day in the life of a Director of Patient Services will include but not be limited to the following:
What we are looking for:
The candidate must possess the following personal attributes/experience:
Requirements:
Once you land this position, you’ll get to enjoy:
Our Benefits & Perks
Affordable Medical, Dental, and Vision benefits with no premium increases in 4 years
Concierge Medical Clinic free of cost for those enrolled in a PharmaCord medical plan (including dependents)
401(k) company match
Wellness discounts on health premium
HSA employer contribution
Company paid Short-term Disability (STD)
Company paid and voluntary Life Insurance options
Voluntary Life, AD&D and Long-Term Disability Insurances
Paid Parental Leave of Absence
Wellness and Employee Assistance Programs
PTO benefits, flex days and paid holidays
Employee Referral Program
Ambassador Program
Tuition reimbursement program
And more
A Career You'll Love
Working for PharmaCord - voted Best Places to Work in Kentucky for 2019 and 2021.
Voted Best Companies for Employee Happiness, Best Companies for Women and Culture by Comparably in 2023.
Work for a company that values diversity and makes deliberate efforts to create in inclusive workplace.
Opportunities for advancement with a company that supports personal and professional growth.
Playing a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experience.
Any offer of employment is contingent on completion of a background check to company standard. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
At PharmaCord, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. PharmaCord is proud to be an equal opportunity employer.
In order to maintain a safe workplace for our team members, PharmaCord strongly recommends that all employees are vaccinated against COVID-19.
Want to learn more about us? Find us on LinkedIn, Glassdoor, Twitter & Facebook!
Full Time
$109k-149k (estimate)
06/25/2024
07/14/2024
pharmacord.com
LOUISVILLE, KY
100 - 200
2016
Private
PATRICK LEE
$10M - $50M
IT Outsourcing & Consulting
PharmaCord is a Kentucky-based healthcare services company that provides solutions such as care coordination, patient assistance, and real-time analytics.
The following is the career advancement route for Director of Patient Services positions, which can be used as a reference in future career path planning. As a Director of Patient Services, it can be promoted into senior positions as a Chief Patient Experience Officer that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director of Patient Services. You can explore the career advancement for a Director of Patient Services below and select your interested title to get hiring information.