369 Customer Service Jobs in New York, NY
Phaxis LLC is Hiring a Customer Service Near New York, NY
- Obtains information from doctors and/or providers and enters data into the medical management information system to enable clinical staff to correctly apply assessment tools.
- Creates case files for services that require authorization and maintains accurate data in all applicable systems to ensure prompt decision-making and accurate claims adjudication.
- Delivers strong customer service and problem solving while providing triage and management of calls with accuracy of data collection and ensuring established call performance targets are consistently achieved.
- Tracks and monitors customer complaints concerning service requests. Reports any unusual or complex issues/trends to management; recommends corrective actions.
- Provides triage and management of calls ensuring that established call performance targets are consistently achieved.
- Provides feedback to leadership regarding training needs
- Collaborates with management to determine the best approach to service customers, handle repeat vendor issues and other job-related matters to maximize and improve delivery, billing and payment of goods and services.
- Protects the confidentiality of member information and adheres to company policies regarding confidentiality.
- Participates in special projects and performs other duties as assigned.
- Has strong organizational skills
- Minimum of two years of experience in a customer service role Required
- Excellent oral and written communication skills Required
- Advanced personal computer skills, including Word, Excel or Access Required
- Utilization Management experience Preferred
- Health care background Preferred
Job Summary
Contractor
$47k-59k (estimate)
06/19/2024
07/17/2024
The job skills required for Customer Service include Customer Service, Problem Solving, Written Communication, Leadership, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service positions, which can be used as a reference in future career path planning. As a Customer Service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service. You can explore the career advancement for a Customer Service below and select your interested title to get hiring information.
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