Overview:

PHD Weight Loss is a rapidly growing, doctor and dietitian developed, weight loss company with 4 clinic locations and a booming nationwide program. Since creating our very first life change back in 2016 the team at PHD Weight Loss has worked tirelessly to build, perfect, and continue our unique approach to customized, successful long-term weight loss, while being committed to the authenticity and integrity that separates us from others. We care to our very core. We care about changing lives. We care about shifting mindsets. And we care about our clients while they are re-learning to care for themselves.

**This position is full time and in person located in our Asheville, NCoffice.**

Our fun-loving, ambitious Asheville team is seeking an organized, caring and high-energy Front Desk Specialist to join us in changing lives. As a Front Desk Specialist at PHD Weight Loss, you will experience the fulfillment every day of supporting individuals on their weight loss journey.

What You’ll Do:

• Greet clients promptly and enthusiastically as they enter the office
• Answer clients questions and address any complaints
• Answer all incoming calls
• Keep front desk tidy and presentable
• Keep updated charts and client profiles
• Take payments using the MindBody point of sale system
• Receive customer feedback and be genuinely excited to assist them with their needs
• Learn, understand and be able to communicate the foundation of the PHD Weight Loss methodology

What You’ll Bring:

• An encouraging, uplifting, and empowering presence
• An innate ability to problem solve within the guidelines of the research based, scientifically proven PHD method of weight loss
• The ability to thrive and motivate in a fast-paced environment
• Experience working with clients on a regular basis
• An excellent attention to detail
• Experience in the health and wellness industry preferred
• Bachelor’s degree in related field preferred

And finally, we are looking for someone who’s values align with what we’re doing here at PHD Weight Loss. Someone who cares to their core. Who operates with a radically open mind. And someone who chooses grit when faced with opportunities to change lives. If all of this sounds like you and you’re looking to join a fun, motivated, and inspiring team, let’s talk.

Full Time Benefits:

• 401k with employer match
• Paid Time Off
• Health Care Reimbursement
• Paid Holidays
• Employee Discounts

Front Desk Specialist Schedule:

Monday: Off

Tuesday: 9 am to 5 pm

Wednesday: 9 am to 5 pm

Thursday: 11 am to 7 pm

Friday: 8 am to 3 pm

Saturday: 8 am to 12 pm

Sunday: OFF

*Disclaimer: This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.

**PHD is an equal opportunity employer. PHD does not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Please provide your best phone number as we will be texting you a confirmation of our selected time for a phone interview.

Education:

• High school or equivalent (Preferred)

Experience:

• Administration: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: In person