Senior Sales Manager – PHI Cares Memberships

Join Our Life-Saving Team!

Are you ready to elevate your career to new heights? PHI Health is looking for dynamic, driven individuals to join our Membership Sales team. We are committed to providing top-tier emergency medical services with unmatched speed and efficiency, saving lives when every second counts. By supporting our mission from the ground, you will play a crucial role in orchestrating the seamless operations that keep our advanced fleet soaring and our patients safe.

As a Senior Sales Manager, you'll collaborate with some of the best minds in the industry, driving initiatives that enhance our services and expand our reach to those who need it most. If you're passionate about making a difference and thrive on challenges, PHI Health offers an extraordinary opportunity to impact lives and develop your professional career in a meaningful way.

Who We Are:

PHI Health is the leading air ambulance provider in the United States. With an unmatched safety record and the best aviation, medical and communication specialists in the field, we set the standard in the air medical industry. We transport more than 22,000 patients each year from our more than 80 bases across the country, all while offering services and outreach education to local communities and leading healthcare systems. Our mission is simple: move communities to health while maintaining the highest standard of safety, period.

Job Summary: 

The Senior Sales Manager plays a pivotal role in fostering PHI Health's enduring relationship with prospective and existing members. This role is responsible for promoting and attending club social events, while acting as the company's esteemed representative to local businesses, corporations, and community stakeholders. Also, this position uses a consultative approach to initiate and facilitate membership sales.

In this position, the Senior Sales Manager is also accountable for facilitating productive work sessions with the Sales team and other departments, focusing on program innovation and improvement. Moreover, this role is responsible for the training, development and mentorship of both new team members.

Senior Sales Managers play a vital role in promoting and selling our membership services across PHI Health's service areas throughout the United States. This position demands active participation in strategizing and executing field sales initiatives for both direct-to-consumer and business-to-business channels within their assigned territory. Reporting directly to the Director of Membership Sales, they are instrumental in driving the growth and success of our sales endeavors.

Responsibilities include:

• Develop and implement effective sales strategies to achieve sales targets and maximize revenue growth.
• Lead, mentor, and motivate the sales team to meet and exceed performance goals.
• Monitor and analyze sales performance metrics to identify areas for improvement and implement corrective actions as needed.
• Build and maintain strong relationships with key clients, ensuring customer satisfaction and retention.
• Collaborate with cross-functional teams, including marketing and product development, to align sales strategies with overall business objectives.
• Conduct market research and competitor analysis to identify new business opportunities and stay updated on industry trends.
• Provide sales forecasts, reports, and insights to senior management, highlighting key achievements, challenges, and recommendations.
• Train and onboard new sales team members, providing guidance and support to enhance their sales skills and product knowledge.
• Stay informed about market trends, customer needs, and industry developments to effectively position the company's products and services.
• Stay updated on sales techniques and best practices, continuously improving sales processes and methodologies.

Compensation and Benefits

• We offer a comprehensive benefits packge and uncapped commissions!

Schedule

• 5 & 2

Location:

• Cleveland/Akron, OH: Territories include - Summit County, Cuyahoga County, Geauga County, Portage County, Stark County, Wayne County, Lorain County, and Medina County

The successful candidate will have:

• High school diploma or equivalent required
• High school diploma or equivalent required; higher education in business or related field preferred.
• 5 years of previous outside sales experience.
• 3 years of prior industry sales experience.
• Demonstrated track record of success in B2B sales to companies with 100 or more employees.
• Proven track record of meeting and exceeding sales goals as an individual and team member.
• Display a positive and up-beat demeanor.
• Proven track record of developing sales talent.
• High level of professionalism, honesty, and drive, with a passion to excel.
• Excellent communication, problem solving skills, time management, organization, and multi-tasking abilities.
• Proficiency with Microsoft Office programs and SaaS CRM programs. 
• Must pass a background check and drug screen.

Our Core Competencies:

• Safe. We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.
• Efficient. We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization. 
• Quality. We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes.
• Service. We are dedicated to the service of our customers, our communities and each other.

The PHI Health Advantage

For more than 40 years, our company has been providing critical air medical transport services across the country. As an organization, we outfit each aircraft we fly with the most advanced technology, subject our crews to the most rigorous protocols and training and pioneer the most-forward thinking safety program in the country.

Everything that we do comes back to the safety of our crew and our patients. Our accident rate is well below the national average and we were the first to receive the Vision Zero Aviation Safety Award. This belief has guided us towards a number of industry firsts and has given us the highest safety rating in the industry.

Hiring Manager: Richard Pedersen