40 Customer Service Representative Jobs in Eau Claire, WI
Phillips-Medisize is Hiring a Customer Service Representative Near Eau Claire, WI
Our team:Phillips-Medisize, a Molex Company is an end-to-end provider of innovation, development, and manufacturing solutions to the pharmaceutical, diagnostics and medical device industries
Hours 7am-4pm
What You Will Do:
- Receiving and entering Customer Orders.
- Communicate accurate and timely information regarding customer purchase and shipping requirements and concerns throughout the organization and provide feedback of capabilities to customers.
- Negotiate on issues pertaining to quantity, pricing, and delivery.
- Work collaboratively with all departments to provide the most efficient and effective service to our customers.
- Research and follow-up on sales order changes, RFQs, cancellations, pricing issues, complaints, corrective actions, etc.
- Ensure appropriate recordkeeping and documentation associated with all customer service processes and procedures.
- Working across different systems (SAP, Microsoft Word, Excel, Outlook, etc.)
- Reporting out of SAP – Incomplete orders, Open Order Report, Sales, On-Time Delivery, etc.
- Handle Multiple projects (ability to prioritize a demanding workload)
- Other duties as assigned.
What would put you ahead:
- Working knowledge of Microsoft Office software as well as Manufacturing system
- Good analytical ability
- Strong customer focus
- Strong interpersonal and communication skills
- Strong organizational, time management and business math skills
- Ability to work under pressure and handle multiple projects. Ability to negotiate with all types of people on all types of issues.
- Basic knowledge of MRP (Materials Requirement Planning)
- Willingness to learn other functions and work in a team atmosphere.
- Strong written, verbal, and interpersonal communication skills
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.Hiring PhilosophyAll Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.
Who We AreAs a Molex company, Phillips-Medisize mobilizes and deploys specialized capabilities and services across highly regulated industries, including health care, regulated consumer, automotive and defense. We design, develop and create innovative and life-changing medical technologies for millions of people around the globe.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our BenefitsOur goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Equal OpportunitiesEqual Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: http://www.kochcareers.com/doc/Everify.pdf
Job Summary
Full Time
Durable Manufacturing
$47k-60k (estimate)
07/03/2024
07/28/2024
phillipsmanufacturing.com
NILES, OH
100 - 200
Private
STEVE DALRYMPLE
$50M - $200M
Durable Manufacturing
Related Companies
The job skills required for Customer Service Representative include Customer Service, Communication Skills, Microsoft Office, Time Management, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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