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Office Hours are Monday - Friday from 8:00 AM -5:00 PM
Responsibilities including but not limited to:
1. Greet and screen-incoming visitors in a professional manner and promptly notify appropriate person of their arrival.
2. Provides excellent customer service to all patients and vendors.
3. Make sure all insurances are verified at time of appointment and all co-pays are collected at front window. Updates License and Insurance cards as needed.
4. Confirms next day appointments and identifies any needs for interpreter services.
5. Payments must be posted at time of collection and patients should be changed from scheduled to visited.
6. Patients with outstanding balances must be told and collected at time of appointment and non-date of service form must be filled out with proper information.
7. Make sure all payments for same day services and past balances have been collected. Alternatively, collect at check out.
8. Check out person schedules next appointments, testing and prints visit summaries.
9. Scans all patient forms and documentation into EMR.
10. Makes sure that all payments have been posted, accounted for and processed.
11. Answer telephone line when ringing at your station, take accurate messages, schedule patients as needed and answer all questions asked in an efficient manner.
12. Receive and sign for packages and deliver to appropriate person promptly.
13. Operate standard office equipment including:
Facsimile machine
Photocopy machine
Computer / Printer
14. Monitor incoming and outgoing faxes in a timely manner and attach to pts chart in EMR.
15. Maintain an adequate office supply inventory and request additional items as needed.
16. Perform other related duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Skills
Oral Communication Skills Organization
Telephone Etiquette Time management
Customer Service Computer Literacy
Professionalism Keyboard Skills
Filing / Scanning
Multi-tasking
Education/Training
Degree: High School Diploma or Equivalent
Experience
Prior general office experience helpful.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
Healthcare setting:
Medical specialties:
Schedule:
Experience:
Work Location: One location
Full Time
$32k-38k (estimate)
01/29/2023
02/26/2023
The following is the career advancement route for Medical Receptionist/Front Desk positions, which can be used as a reference in future career path planning. As a Medical Receptionist/Front Desk, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Medical Receptionist/Front Desk. You can explore the career advancement for a Medical Receptionist/Front Desk below and select your interested title to get hiring information.