• System support / Data Entry Exterro Fusion Legal Hold Tool
• Exterro Projects collections metrics input after execution
• QC of collection request submissions
• Exterro report and query support to customers for scoping
• Exterro error (duplicate ID remediation) after records merging occurs
• Assistance in coordinating structured data source collections and logistics
• Basic QC and communication of/for M365 production deliveries to eDiscovery hosting vendor
• Legal S&O Shared Mailbox monitoring and response
• Legal Doc Hold
• Legal Collections
• Records Management
• Coordination with IT for PC and mobile device preservation
• Records Management help
• Abandoned Records support
• Mergers and acquisitions support
• Supplies requests and deliveries (internal and external)
• Pickup requests from trial sites
• Records retrieval requests and lookups in RIM system (KEEPit)
• Physical records archiving requests (withdrawn personnel)
• Coordination with Iron Mountain
• Legal Hold obligation questionnaire and master data remediation
• Assistance with acceptance testing, documentation, and release management
• Overall project support
• RFP support (application suppliers, resource/project vendors, etc.)
• Basic Application 1st level legal user support (M365, Exterro, Legal Tracker, SHAREit,)

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