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Who are we?

For the past 20 years, we have powered many Digital Experiences for the Fortune 100. Since 1999, we have grown from a few people to more than 6000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check https://youtu.be/uJWBWQZEA6o.

Production / Technical Support (MS SQL Server)

Kennesaw, GA (100% onsite)

Position Summary:

• The Production support engineer is responsible for monitoring the production servers, scheduled jobs, creating/receiving incidents from end-users, analyzing or redirecting to right technology team as needed, for timely resolution.
• Should be conversant writing scripts, queries for Database and debugging of application related issues.
• Should be instrumental in smooth execution of scheduled batch jobs.
• Should be familiar with production change implementation process, server failover and failback support activities.

Desired Skills:

• Knowledge of web applications, APIs and .NET environment
• File transfer mechanisms like FTP, SFTP processing
• NDM -- connect: direct -- preferrable
• Familiarity with Splunk, NEWS alerts

Required Skills:

• Performing L1, L2 production support
• Communicate to teams on Application status
• Autosys job control, JIL, Autosys Command line/UI
• Writing SQL Server TSQL queries like DDL, DML and DQL
• Windows Power shell/Shell commands

Primary Skills

MS SQL Server

Secondary Skills:

Autosys

Tertiary Skills:

HTML