Greetings From Photon,

We hope you are doing good. We are hiring a Technical Program Manager (Supply chain/Logistics/WMS) to join our Digital Engineering team.

Who are we?

For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization.

Technical Program Manager (Supply chain/Logistics/WMS) | San Francisco or San Jose, CA | Open for Fulltime/Permanent or Contract

Job Summary:

We are looking for a Tech Program Manager for the Logistics functional domain, supporting cross functional projects across Logistics domain including Warehouse Management platform DC and Hub Rollouts, improving DC Operations efficiencies, Final Mile and Transportation projects, and Returns. This role will primarily focus on these Large Logistics programs with established project management methodologies/tools to develop and execute Technology project plans in alignment with our company and Vendor’s Software Development Lifecycle.

What are we looking for?

• Use standard life cyle program management methodologies to drive large complex programs with Vendor and WSI deliveries per aligned Flight plans.
• Use industry leading project management methodologies/tools leveraging JIRA, Rally and work with the project team to successfully manage complex scopes of work(s), which include – defining work effort and estimates, developing effective team execution plan(s), supporting teamwork effort by removing impediments, anticipating issues, and ensuring that the right parties are engaged to resolve problems.
• Lead and coordinate discussions with business users and product owners for grooming business requirements for Supply Chain and Logistics systems (particularly Manhattan Associates’ Warehouse Management for Open Systems (WMOS) and IBM Sterling).
• Understand and manage activities for out of the box configuration versus customized extensions (MODs) development in WMOS system
• Ensure the relevant MOD Specifications and design Gaps are identified and resolved timely
• Manage integration touchpoints between WMOS and other upstream systems including Sterling OMS/IMS and Retek Merchandizing System (RMS).
• Manage integration touchpoints between WMOS and downstream 3rd party systems including ProShip and 3PL logistics provider external systems
• Manage development and QA of Microservices based interfaces for above integration points
• Manage messaging/error logging and performance monitoring mechanisms using AppDynamics
• Manage development and QA of transactional and analytical reports for supply chain and logistics systems, using analytics platform and data visualization tool like Snowflake and MS Power BI
• Perform financial management of the project: budgeting & forecasting, cost benefit analysis, EV/ROI/earn vs. burn analysis, team velocity, etc. Own project budget. Expected to anticipate budget issues, resolve timely, and adjust forecasts.
• Manage multiple complex projects simultaneously.
• Plan, monitor, and track delivery of quality control and take corrective action as appropriate.
• Develop project quality control policy, procedures and communication plans.
• Communicate project information to all project team members, sponsors, vendors and Technology managers, as appropriate.
• Anticipate strategic impact to projects (inter dependencies to/from other projects) and coordinate with appropriate parties.
• Recommend project strategy. Clearly articulate explanations of complex regulatory and project issues/risks to team members and management within the organization.
• Establish, motivate and lead high-performance cross-functional teams.