Physicians Vein Clinics is looking for an individual ready to be the key person to provide consistent customer service throughout our patient's treatment pathway for venous insufficiency!

We are a niche clinic that provides the highest quality service and the most up-to-date techniques with state-of-the-art technology. This is an excellent opportunity for the right individual looking for a position working with two doctors in clinic for a privately owned practice. We love employees who like to have fun, are team players, are passionate about their job, and are good with people. If you fit that description, please apply!

• Greet arriving patients, check patients in, notify MA staff, and ensure proper forms are completed.
• Answer phones and schedule patient appointments.
• Generate Thank You cards and letters for patients.
• Perform End of Day responsibilities.

• Time management skills and ability to work with minimal supervision.
• Self-starter with strong organizational skills.
• Ability to self-educate and learn on the job.
• Knowledgeable about all procedures, billing, and insurance processes.
• Warm and confident demeanor that will immediately attract new and current patients, promoting lasting relationships with the practice.

• Oversees general office operations and provides updates to the administrative support team
• Coordinates appointments and schedules and manages staff calendars
• Manages filing systems, IT, and office supplies ordering and inventory
• Oversees staff interactions and responds to their queries on office management issues
• Oversees guest experience, sort mail, and answers and direct phone calls

• Perform posting charges and completion of claims to payers on time
• Obtain referrals and pre-authorizations as required for procedures
• Check eligibility and benefits verification for treatments, hospitalizations, and procedures
• Review patient bills for accuracy and completeness, and obtain any missing information
• Prepare, review, and transmit claims using billing software, including electronic and paper claim processing
• Follow up on unpaid claims within a standard billing cycle timeframe
• Check each insurance payment for accuracy and compliance with contract discount
• Call insurance companies regarding any discrepancy in payments, if necessary
• Identify and bill secondary or tertiary insurance
• Review accounts for insurance or patient follow-up
• Research and appeal denied claims
• Answer all patient or insurance telephone inquiries on assigned accounts
• Set up patient payment plans and work collection accounts
• Update billing software with rate changes
• Update cash spreadsheets, and run collection report

• High school diploma or equivalent
• EMR experience
• At least 2 years of work experience

• Medical, Dental, Vision, Flex Spending, PTO, EAP, Paid Holidays, 401k retirement plan with 4% employer match

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Other duties may be assigned.

Equal Opportunity Employer

Job Type: Full-time, Monday-Friday days

Salary: $20.00 to $24.00