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Client Service Representative
Apply
$54k-71k (estimate)
Full Time 3 Days Ago
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Physicians Toxicology is Hiring a Client Service Representative Near Knoxville, TN

Job Description

Job Description
Salary:

Laboratory Client Service Rep

Are you looking to make a difference in people’s lives while making an excellent living? Have you ever considered a career as a Laboratory Rep, covering local physicians? If you have then then this is a great opportunity for you to work as a Laboratory Rep. We are committed to reducing stress on the doctors and staff we serve.

Physicians Toxicology is a Laboratory leader in medication monitoring and drug testing. At Physicians Toxicology we are literally living our values and transforming our business. What unites us here at Physicians Toxicology is that our values and our common purpose is just one purpose - to help our clients succeed. Physicians Toxicology sets high standards, develops our team and delivers a quality service that will surpass our clients’ expectations.

The Lab industry in the United States will increase by hundreds of billions of dollars over the next decade.

Laboratory Client Rep Job Responsibilities:

  • Service to current clients within a defined geography.
  • Initiate specific course of action to increase volume and market share for specific products.
  • Drive product and service sales through the implementation and delivery of approved promotional items and approved field programs.
  • Utilizes effective client service techniques and market strategies to expand product demand.
  • Provide technical product and procedure expertise to clients.
  • Build strong professional relationships, establish credibility and rapport with clients.
  • Implement and execute key Pharmaceutical Sales Marketing strategies.
  • Establish and maintain excellent communications and relationships with co-workers and assigned physicians and healthcare providers.
  • Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business and compliance related matters.
  • Knowledge of Microsoft Office products including Outlook, Word, PowerPoint, and Excel
  • Excellent interpersonal, written, and verbal communication skills needed for pharmaceutical sales.
  • Excellent analytical skills and proven strategic thinker.
  • Advanced Skill in organization and follow-up
  • Aptitude for learning technical and scientific product relation information.
  • Highly motivated for success with a “can do” attitude.
  • Completion of compliance training (we provide)
  • Ability to manage multiple tasks at once, to maintain a high level of client care.
  • Ability to demonstrate good judgment, discretion, and compliance to industry ethical guidelines.

We are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Full Time

Travel 90%

Must have reliable transportation.

Generous Car Allowance

$50,000/yr base

Incentive pay TBD

Medical, Dental, Vision, and Life Insurance options

401(k)

Company issued phone and computer/tablet.

Monday – Friday hours vary.

When traveling, will be required to fly out on Sunday nights and travel after the workday completes.

remote work

Job Summary

JOB TYPE

Full Time

SALARY

$54k-71k (estimate)

POST DATE

06/25/2024

EXPIRATION DATE

07/08/2024

WEBSITE

www.phystox.com

HEADQUARTERS

Tampa, Florida

SIZE

25 - 50

CEO

Shirley Maquirang

Show more

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The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

02/07/2022: Monterey, CA

Promoting and maintain positive customer relations utilizing service excellence techniques.

02/20/2022: Richmond, VA

Client service representatives are responsible for taking care of users who have a hard time with some business element.

02/21/2022: Akron, OH

Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

12/22/2021: Altus, OK

Have an understanding and reception to clients' needs and give proactive customer support.

01/29/2022: Huntington, WV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

01/10/2022: Long Beach, CA

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

12/28/2021: Anderson, IN

Should have a proven customer support experience or experience as a client service representative.

01/05/2022: Ann Arbor, MI

Learn to resolve problems and prevent client dissatisfaction.

01/07/2022: Bradenton, FL

One year related experience required with customer service preferred.

12/31/2021: La Crosse, WI

Step 3: View the best colleges and universities for Client Service Representative.

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