1 IT Analyst Job in Reston, VA
Pierce is Hiring an IT Analyst Near Reston, VA
- Resolves workstation issues throughout the organization to maximize firm-wide productivity and minimize system downtime
- Responds to telephone, email, and in-person requests for technical support; including monitoring and responding to questions directed to assigned office IT GROUP e-mail alias
- Tracks, documents, monitors, and completes all issues in Help Desk ticketing system to ensure timely and effective resolution, escalating to others in IT Support and overall IT as necessary to realize issue resolution
- Provides comprehensive incident support for customers both in-person and remotely, including rapid problem resolution followed by root cause analysis and knowledge transfer by notifying others as appropriate based on problem documentation and escalation procedures
- Runs diagnostic tests to isolate system problems and makes recommendations for potential solutions
- Installs, maintains, and upgrades equipment and its associated infrastructure as needed
- Provides basic PowerShell scripting assistance for key custom applications
- Maintains inventories and interacts with vendors as necessary to contract technology supplies and services
- Develops instructions and procedures for software installations and configurations, enabling knowledge sharing across the department
- Performs daytime, evening, after-hours, weekend, holiday, and/or emergency closure end user support as necessary, which may require short notice to travel to the office outside of normal business hours; participates in rotating on-call coverage with other team members
- May occasionally visit assigned offices to provide onsite assistance and inventory tasks as needed with short notice
- High school diploma or equivalent required; Bachelor's degree preferred
- Minimum of 5 years of experience in Windows workstation implementation, management, and support preferably in the professional services industry
- Experience using and supporting Windows; MS 365; SharePoint, OneDrive, PowerShell, Citrix, VPN, Teams, Zoom Webex and document management systems such as NetDocuments required
- Basic knowledge of networking in an MS Server /2019 environment required
- Current certifications in relevant technologies such as Microsoft Windows 10 MCSA, CompTIA Network and A preferred
- Experience using and supporting video conferencing equipment preferred
- Experience with Carpe Diem, Aderant and Relativity is a plus
Job Summary
Full Time
Building Construction
$82k-102k (estimate)
06/01/2024
10/12/2024
thepierceco.com
MINNEAPOLIS, MN
50 - 100
2001
Private
$10M - $50M
Building Construction
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The job skills required for IT Analyst include IT Support, Networking, Help Desk, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Analyst positions, which can be used as a reference in future career path planning. As an IT Analyst, it can be promoted into senior positions as a Business Application Delivery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Analyst. You can explore the career advancement for an IT Analyst below and select your interested title to get hiring information.
If you are interested in becoming an IT Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Analyst job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Analyst jobs
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Step 3: View the best colleges and universities for IT Analyst.
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