Position Title: Director of Student Affairs Success InitiativesDepartment: Downtown CampusStarting Rate: Band 8 - $76,600 - $87,150Benefits: SummaryClosed Date: July 8, 2024, 5:00 PM Arizona Time
Position Summary:The Director of Student Affairs Success Initiatives is responsible for the leadership, development, and management of proactive advising and student retention programs. The Director of Student Affairs Success Initiatives aims to enhance student success and persistence through comprehensive advising services, retention initiatives, and academic support programs. Student Affairs retention activities include co-leading and supporting College First-Generation programming. Student Affairs transfer advising activities include co-leading programming for student development of university transition skills through targeted advising interventions.The work schedule for this position is flexible and may include working evenings and weekends.Duties and Responsibilities:

• Develops, recommends, and implements comprehensive student services and programming to enhance student retention, persistence and success, which includes, but is not limited to: academic advising, transfer service education, career planning, supporting guided pathways, and dedicated outreach for diverse student populations
• Monitors and evaluates the effectiveness of advising programs and makes data-driven improvements
• Implements training programs for academic advisors and other student affairs teams to ensure they are well-equipped to assist students
• Provides leadership and supervision for program advising, career advising and development, and student affairs professional training
• Integrates College data to support student success. Develops and maintains metrics to assess the effectiveness of advising and retention programs and uses data to make informed decisions and drive continuous improvement
• Utilizes knowledge and proficiency in Banner, Excel, SQL, HTML, Tableau and/or other related database systems and software
• Supervises staff to support College strategic plans. Prioritizes and assigns work, ensures staff training, conducts performance evaluations, and makes hiring, termination, disciplinary recommendations
• Performs a variety of project management duties including participating, planning, executing and closing projects
• Participates on college-wide projects relating to new systems or upgrading of existing systems including system testing and validation for enhancements and customizations
• Performs all other duties and responsibilities as assigned or directed by the supervisor

Job Requirements:

• Master’s degree in in Education, Business Administration, Counseling, or a closely related field of study and
• Five to eight years of related experience and
• Three plus years of supervisory experience

or

• An equivalent combination of certification, education and experience sufficient to successfully perform the essential duties of the job such as those listed above

Preferred:

• Eight plus years of related experience

The ideal candidate will have the following knowledge, skills and abilities:

• Knowledge of administrative procedures and practices
• Knowledge of internal and external customer service principles and practices
• Knowledge of principles and methods for promoting programs and services
• Knowledge of regulatory compliance principles and practices
• Knowledge of managerial and supervisory skills
• Knowledge and application of interviewing and investigative methods and procedures
• Knowledge of advising and counseling practices
• Knowledge and application of organizational and time management principles
• Skill in independent decision making
• Skill in organization, coordination, and management
• Skill in performing a variety of duties, often changing from one task to another of a different nature
• Skill in analyzing data and drawing conclusions
• Skill in effective communication (both written and oral)
• Skill in positive, productive, and flexible customer service
• Skill in problem solving
• Skill in program development and process improvement
• Skill in analyzing data and drawing conclusion
• Skill in public speaking
• Skill in team building
• Skill in people leadership and supervision
• Ability to adapt and maintain professional composure in emergent and crisis situations
• Ability to apply analytical and critical thinking skills as well as draw conclusions and prepare accurate reports of results
• Ability to develop and maintain effective and positive working relationships
• Ability to operate relevant equipment required to complete assigned responsibilities for the position