181 Customer Service Rep Jobs in Pittsburgh, PA
Pine Environmental Services is Hiring a Customer Service Rep Near Pittsburgh, PA
Reports To:Branch Manager/Customer Service Supervisor
About Us: Pine is the leading provider of rental equipment in the nation for Environmental Monitoring Equipment, Sampling and Safety Supplies, Non-Destructive Testing and Visual Inspection Instruments, as well as Continuous Emissions Monitoring (CEMS) Equipment and EPA Protocol Gases. A large stock of rental equipment is in our warehouses across North America at all times with the latest models available.
Job Purpose
- The Customer Service Representative will support the operations team along with the Outside Sales Representatives. The CSR will have both direct and indirect contact with all customers, external and internal. Their primary responsibilities will be to provide information to inquiries on rental and sales products and services. CSR’s will also be responsible for providing quotes, technical specifications, and handling and resolving customers complaints, and locating equipment.
- Intake customer inquiries for equipment rental, order status, and general questions
- Review customer orders to confirm that equipment, accessories, consumables, quantities, price and any special contract instructions are understood
- Issue quotes for equipment rental based on availability, standard pricing and terms and conditions
- Assist in scheduling delivery and pick-up of equipment with customers
- Assist in branch sales and marketing efforts through outgoing phone calls
- Communicate customer Order Confirmations and following up upon delivery
- Record and update database CRM details for every inquiry
- Maintaining contract files and customer correspondence
- Record & investigate customer
- Promote a positive Health and Safety attitude
- Other duties as assigned
- High School Diploma/GED or Higher
- 2 years of Customer Service Experience, preferably in the environmental/safety or rental field
- Excellent Communication Skills- Written, Verbal, Interpersonal, and Phone
- Ability to think analytically, with focus on problem troubleshooting
- A flexible and strong team player that can work in a fast paced environment
- Microsoft Office proficient
- Working in an office/warehouse environment
- Essential physical requirements- sitting, standing, and bending as needed
Pine Environmental Services believes in the growth and development of a diverse workforce. EOE/M/F/D/V
Job Summary
Full Time
Business Services
$38k-47k (estimate)
05/31/2024
07/25/2024
pine-environmental.com
TAMPA, FL
200 - 500
1995
Private
JAMES LOGAN
$200M - $500M
Business Services
Related Companies
About Pine Environmental Services
Pine is a provider of environmental test and measurement equipment rental services for commercial and industrial sectors.
The job skills required for Customer Service Rep include Customer Service, CSR, Communication Skills, Scheduling, Microsoft Office, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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The best CSRs are genuinely excited to help customers.
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Customer service reps may use a variety of tools as part of their role.
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At banks, customer service reps may need to have some former experience handling money and making change.
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Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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A strong Customer Service Background and entry level Accounting skills.
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Step 3: View the best colleges and universities for Customer Service Rep.
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