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Pinnacle Bank
Trussville, AL | Full Time
$75k-98k (estimate)
2 Months Ago
Business Development Officer / Customer Service Representative
Pinnacle Bank Trussville, AL
$75k-98k (estimate)
Full Time | Banking 2 Months Ago
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Pinnacle Bank is Hiring a Business Development Officer / Customer Service Representative Near Trussville, AL

Business Development Officer/Customer Service Representative
Location: Trussville, AL
Responsibilities:
  • Develop new business and establish, retain, and deepen customer relationships.
  • Perform efficient and accurate banking transactions.
  • Open and close accounts in support of Bank goals and objectives.
  • Make outside/inside calls on new and existing customers.
Qualifications:
  • Strong verbal and written communication skills.
  • Proficiency in technology utilization.
  • Ability to work independently and manage multiple tasks.
  • Cultivate new business opportunities.
  • Maintain confidentiality and professionalism.
  • High School diploma or equivalent required.
  • Bachelor’s degree in Accounting, Finance, or Business preferred.
  • Prior banking experience or sales/customer service experience is a plus.
  • Familiarity with Jack Henry Silverlake core operating system is advantageous.
  • Knowledge of banking rules and regulations.
  • Ability to maintain a professional demeanor under pressure.
  • Excellent listening skills to assess customer needs.
  • Efficient time and resource management.
  • Strong organizational skills and ability to prioritize tasks.
  • Team player.
Additional Responsibilities:
  • Actively participate in business development activities.
  • Coordinate document procurement initiatives with support staff.
  • Generate business and deepen customer relationships.
  • Evaluate customers’ financial needs and refer them to appropriate bank personnel.
  • Handle account opening processes (checking accounts, CDs, IRAs).
  • Maintain and service existing accounts.
  • Identify customer needs and offer relevant services for deposit growth and business/consumer relationship expansion.
  • Address customer questions and concerns regarding checking and savings accounts.
  • Assist in community awareness events to enhance bank outreach and foster new business opportunities.
  • Ensure compliance with regulations and Bank security program requirements.
Full Time/Monday-Friday 8am-5pm
Benefit Package Available

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$75k-98k (estimate)

POST DATE

05/19/2024

EXPIRATION DATE

07/17/2024

WEBSITE

pinnbank.com

HEADQUARTERS

LA VISTA, NE

SIZE

1,000 - 3,000

FOUNDED

1938

CEO

ANNA GALLE

REVENUE

$200M - $500M

INDUSTRY

Banking

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About Pinnacle Bank

Weve always taken pride in our heritage as a family-owned, community bank. Our commitment to our customers and community is at the forefront of how we do business. Its been that way since the very beginning and continues today. We started back in 1938, during the height of the Great Depression in Palmer, Nebraska. Brothers George and Tom Dinsdale, along with some friends, decided to pool their resources to open a bank in their community. Their genuine approach earned the trust of their community and helped the bank grow. Today, we operate a network of more than 151 locations with over $10.8 B ...in assets. We are proud to be part of communities across Nebraska, Colorado, Wyoming, Texas, Kansas, Missouri, and New Mexico. Even though a lot has changed in banking over the years, our commitment to our customers and community has remained the same. We invest in technologies and solutions that make banking more accessible and convenient to our customers. And even as we expand our online and on the go options, our personal, local service is always within reach. Youll find our people today are still cut from the same cloth as the founding Dinsdales. Good people, running good banks, in good towns. More
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