OVERALL RESPONSIBILITIES:

Provide excellent guest service in an efficient, courteous and professional manner.

JOB REQUIREMENTS

• Minimum lifting of 30lbs.
• Ability to verbally communicate effectively with guests and co-workers.
• Pushing, pulling, bending, stooping, and upward reaching.
• Some exposure to cleaning chemicals
• Prolonged periods of standing and/or walking.

ESSENTIAL FUNCTIONS:

• Practice the Basics of Brilliant Hosting at all times
• Check guests in and out, finish daily checklist and log guest mail and faxes.
• Assist in blocking of reservations and any cancellations.
• Inform guests about hotel services, directions, room rates and amenities.
• Operate and/or explain TDD operation for guests.
• Each associate is expected to complete, within their ability, all reasonable requests by management.