Mandatory Skill sets:-
* Bachelor's degree in Computer Science, Information Technology, or related field.
* ServiceNow Certified System Administrator (CSA) certification required; additional certifications such as Certified Implementation Specialist (CIS) in Service Mapping or Asset Management preferred.
* 8 years of experience designing, implementing, and managing ServiceNow CSDM and CMDB solutions.
* Integrate the CSDM and CMDB with third-party tools and systems such as network monitoring tools, asset management systems, and cloud platforms to ensure a comprehensive and unified view of the IT landscape.
* Proficiency in ServiceNow platform configuration, including workflows, business rules, and UI policies.
* Strong understanding of IT service management (ITSM) processes and best practices, ITIL certification
* Excellent analytical and problem-solving skills with a keen attention to detail.
* Effective communication and interpersonal skills with the ability to collaborate with stakeholders at all levels of the organization.
* Experience with data modelling, schema design, and relational databases is desirable.
* Project management experience and familiarity with agile methodologies are advantageous.