61 Field Service Technician Jobs in Fredericksburg, VA
Piovan UnaDyn is Hiring a Field Service Technician Near Fredericksburg, VA
Role And Responsibilities
- Travels worldwide to customer sites/plants to provide service and customer support for Una-Dyn/Piovan products.
- Communicates mission description with Manager, Helpdesk Support and customer to determine needs, timing, contacts, and schedule demands.
- Troubleshoots and correctly diagnoses problems to address complaints. Fine-tune and bring about successful and optimal operation.
- Performs maintenance on Una-Dyn/Piovan equipment as required per project scope; Installs parts and performs mechanical, electrical controls circuit and pneumatic troubleshooting, as well as hydraulic and process piping, maintenance or installations.
- Provides training on the correct and effective use of Una-Dyn/Piovan systems at customer’s site(s), off-site(s) and occasionally at the “Factory”.
- Documents (in writing) problems found, field work performed, required future customer responsibilities, and required follow up.
- Attends training sessions on new equipment and provides input for development of user manuals for new equipment.
- Provides quality customer service and knowledgeable assistance on technical aspects of each job;
- Communicates and consults with factory personnel to obtain technical support, and parts per job scope;
- Promotes service contracts to customers within established/communicated departmental goals.
- Provides support when on-site at Una-Dyn facility by performing wiring, general assembly, machine check-out and testing whenever required;
- Submits accurate project expense reports within deadline (as determined by the SOP) for invoicing purposes;
- Uses discretion to issue credit for non-returned parts; Determines whether invoices are to be issued as warranty (no charge) or are to be billed;
- Arranges travel plans in accordance with existing SOP and Technical Support Manager direction;
- Correctly interprets and communicates customer needs;
- Ensures customers have sufficient information (i.e., drawings, manuals, documentation) to facilitate a successful installation and operation.
- High School Diploma/ GED
- Technical/mechanical diplomas/certificates
- Three to five years’ experience installing parts and performing mechanical, electrical, pneumatic troubleshooting and hydraulic and process piping installations. (1Job-related-experience (JRE) in installing parts and performing mechanical, electrical, pneumatic troubleshooting and hydraulic and process piping installations can be substituted for education).
- Ability to work flexible shifts and adapt to changing work schedules, with frequent travel.
- Must live within one hour of a major metropolitan airport
Job Summary
Full Time
$67k-86k (estimate)
06/05/2024
07/20/2024
The job skills required for Field Service Technician include Installation, Customer Service, Troubleshooting, Customer Support, Technical Support, Hydraulics, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Technician positions, which can be used as a reference in future career path planning. As a Field Service Technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician. You can explore the career advancement for a Field Service Technician below and select your interested title to get hiring information.
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