250 Customer Service Assistant Jobs in Reno, NV
Pixi Talks Out is Hiring a Customer Service Assistant Near Reno, NV
Location: Reno, NV
Department: Customer Service
Reports To: Customer Service Manager
Job Type: Full-Time
Job Summary:
The Customer Service Assistant will be responsible for providing exceptional customer service to our clients by addressing inquiries, resolving complaints, and ensuring a positive experience with our company. The ideal candidate will possess excellent communication skills, a strong attention to detail, and a passion for helping others.
Key Responsibilities:
Customer Support: Handle inbound and outbound customer interactions via phone, email, chat, and in-person, ensuring all inquiries and issues are addressed promptly and professionally.
Product Knowledge: Maintain a thorough understanding of our products and services to provide accurate information and support to customers.
Record Keeping: Document all customer interactions, issues, and resolutions accurately in the company's CRM system.
Feedback Collection: Gather and report customer feedback to help improve products, services, and overall customer experience.
Team Collaboration: Work closely with other team members and departments to ensure seamless customer service operations and consistent information flow.
Additional Duties: Perform other related duties as assigned by the Customer Service Manager.
Qualifications:
High school diploma or equivalent required; associate or bachelor's degree in a related field preferred.
Excellent verbal and written communication skills.
Strong problem-solving and conflict resolution abilities.
Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.
High attention to detail and organizational skills.
Ability to handle stressful situations and remain calm under pressure.
Job Summary
Full Time
$37k-46k (estimate)
06/28/2024
08/27/2024
The job skills required for Customer Service Assistant include Customer Service, Problem Solving, Products and Services, Communication Skills, Customer Support, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Assistant positions, which can be used as a reference in future career path planning. As a Customer Service Assistant, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Assistant. You can explore the career advancement for a Customer Service Assistant below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Assistant job description and responsibilities
A customer service assistant may also be called upon to provide practical help, such as advising a customer on how to assemble or operate an appliance.
02/10/2022: Richland, WA
Coordinate and collaborate with cross-functional teams to ensure quality services to customers.
12/17/2021: Medford, OR
Customer service assistants deal with customer questions, purchases and complaints.
01/05/2022: New Brunswick, NJ
Organize and schedule customer orders to an appropriate department.
02/17/2022: Greenville, MS
Follow up with customers at a later date.
02/03/2022: Cedar Falls, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Assistant jobs
Undertaking a relevant qualification will show managers that assistants are serious about their job and may offer the opportunity to fast-track to a managerial position, depending upon job performance.
01/22/2022: Billings, MT
Customer service assistant jobs do not usually require specific qualifications, although a good command of the English language will be required by most employers.
03/13/2022: Chicago, IL
Responding to questions with positive language can greatly affect how the customer hears the response.
02/09/2022: Saint Paul, MN
These businesses rely on employees who can create a positive dialogue with customers, helping to foster loyalty and a good reputation.
02/17/2022: Chico, CA
Ask for direct feedback from customers and colleagues in order to have a room for improvements.
02/17/2022: Lansing, MI
Step 3: View the best colleges and universities for Customer Service Assistant.
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