15 Customer Experience Coordinator Jobs in Madison, WI
Placon Corporation is Hiring a Customer Experience Coordinator Near Madison, WI
Job Description
The Customer Experience Coordinator is responsible for the Sample Room and preparing sample requests for shipment; and providing backup Receptionist duties and Customer Service support.
PART-TIME: work 4 hours during an 8am-5pm Monday-Friday schedule. 20 hours a week.
Essential Accountabilities
- Coordinate sample room activity.
- Maintain sample room inventories.
- Run daily sample reports.
- Prepare and ship samples.
- Provide backup reception duties, as required.
- Provide daily support and clerical assistance to Customer Service and seasonal support for Marketing Team.
- Learn and comply with established quality and safety systems policies, work instructions, and procedures.
Minimum Qualifications
High school diploma
Desired Skills
- Customer service experience
- Switchboard/phone experience
- Interpersonal skills
- Attention to detail and ability to work effectively both independently and with others.
- Manage multiple priorities and meet deadlines.
- Excellent communication skills
- Microsoft Outlook, Word, Excel. Ability to learn MRP data entry and retrieval procedures.
Position Requirements
Work Environment Conditions:
Inside (office)
Equipment/Tools Used:
Computer, fax, phone, copy machine, Oracle, MS Office software
Physical Requirements:
Normal Office
Light Work (lift 10 lbs):
Medium Work (lift 11-30 lbs): Mail Tubs
Heavy Work (lift 31-50 lbs):
Very Heavy Work (lift over 50 lbs):
Other Physical Requirements:
Mental Requirements:
Reading, Writing, Calculating
Interpersonal Skills
Reasoning/Analysis
Works with Minimal Supervision
Other Mental Requirements: Ability to manage multiple projects and priorities
Travel Frequency (in addition to seminars or related training):
1-2 times yearly
Job Summary
Full Time
$43k-56k (estimate)
06/23/2024
07/08/2024
placon.com
FITCHBURG, WI
500 - 1,000
1966
Private
DANIEL MOHS
$50M - $200M
Wholesale
Related Companies
About Placon Corporation
Placon designs and manufactures thermoformed plastic packaging trays, clamshells and blisters for retail, medical and food industries.
The following is the career advancement route for Customer Experience Coordinator positions, which can be used as a reference in future career path planning. As a Customer Experience Coordinator, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Coordinator. You can explore the career advancement for a Customer Experience Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Coordinator job description and responsibilities
They highlight friction points that need to be addressed or present results of customer feedback.
03/24/2022: New Orleans, LA
A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
02/27/2022: Tucson, AZ
The job of a customer experience manager requires aligning various organizational teams with the wants and needs of the customer.
02/06/2022: Moline, IL
The customer success manager refers to a leadership position overseeing teams or may only refer to direct client relations.
01/05/2022: Mesa, AZ
Greeting customers and visitors to the office, ensuring guests are comfortable and are connected with the right office personnel.
01/07/2022: Knoxville, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Coordinator jobs
Ability to understand and analyze data, helps them track trends and customer actions.
02/01/2022: Passaic, NJ
Customer service specialists are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
03/24/2022: Lebanon, PA
A customer relations specialist must have excellent communication and organizational skills to ensure customer satisfaction and maintain healthy business relationships with the customers.
02/28/2022: Corpus Christi, TX
Demonstrated knowledge of customer expectations and requirements.
01/30/2022: Columbus, MS
Direct the Customer Experience team on areas of customer engagement to deliver exceptional customer service and build brand loyalty.
02/15/2022: Chicago, IL
Step 3: View the best colleges and universities for Customer Experience Coordinator.
