You haven't searched anything yet.
Who We Are:
We are bravoFit, a fast-growing Oregon-based Planet Fitness franchisee. Our mission is to help people become their own heroes. We do this by creating and promoting a comfortable fitness environment, where everyday people find insipration to be their best: in a Judgement Free Zone.
Your New Role:
As our new Bilingual Spanish Member Services Representative (MSR), you are required to be fluent in both English and Spanish languages and responsible for providing effective customer service for all internal and external customers by using excellent; in-depth knowledge of company products and programs as well as communicating effetively with team members within the MSR department.
Your Contributions:
You will be the face of our company by loving to help people
Ensure that each Member receies outstanding member service by providing a member-friendly environment, including greeting, and acknowledgiong every Member and maintaining outstanding standards, solid product knowledge and all other components of member services
Handle all front desk reslated activities including:
Answer phones in a friendly manner and assist callers with a variety of questions
Check members into the system
New member sign-up
Take prospective members on tours
Facilitate needed updates to member's accounts
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Member or Club Manager as needed
Assist in maintaining the neatness and cleaniness of the Club
What You Will Bring Along:
Probelm Solving/Analysis
Teamwork Orientation
Member/Client Focus
Time Mangement
Communication Proficienty in both English and Spanish
Technical Capacity
We Take Care of Our People:
Medical, Dental, and Vision coverage for you and your family
Premium Holiday Pay
401(k)
Health Savings Account
Health ReimbursementAgreement
Paid time off programs
Free Black Card Membership for you and your significant other
Advancement opportunities
Education:
Experience:
Other:
Language:
Other
$37k-46k (estimate)
04/06/2023
01/25/2024
planetfitness.co.za
1,000 - 3,000
1995
MANUEL RIVERA
<$5M