17 Member service representative Jobs in Cheyenne, WY
Planet Fitness is Hiring a Member service representative Near Cheyenne, WY
Planet Fitness (PF) in Cheyenne is hiring for a part time front desk Membership Services Representative (MSR). Come and Join our Team!!
Who We Are!
At Planet Fitness our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming judgement free environment!
Reasons to join our PF Team!
You get to work in a fun, motivating environment and build relationships with fellow team members and Planet fitness members!
As a team member you get a complimentary Black Card Membership (BCM) for yourself AND one complimentary membership for your significant other for the duration of your employment.
Enjoy working in a unique environment where we strive for everyone to be accepted. We are a diverse judgement free zone, where lasting, active lifestyles are built.
Our product is a tool, a means to an end, not a brand name or a mold maker, but a tool that can be used by anyone. In the end, it's all about our team and our members.
As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We need you! You belong!
You get to take part in various community events and Company outings as a part of our making work fun attitude and to support our local community!
Job Summary
As a Member Services Representative (MSR) your main focus will be to build relationships and rapport with fellow team members and Planet Fitness members, prospective members and guests.
Along with ensuring a sparkling clean club, providing exceptional customer service and a Judgment Free experience!
Daily Duties and Responsibilities of an MSR
Greet members in a friendly and welcoming manner upon check in and when exiting the club
Handle all front desk related activities including :
o Answering phones in a friendly manner and assisting callers with a variety of questions
o Assisting members in the club with any questions and concerns
o Taking prospective members on tours and assessing their memberships needs
o Supporting new members on their sign-up journey
o Providing proficient knowledge of merchandise sales and completing transactions with ease and accuracy
o Facilitating needed updates or addressing concerns pertaining to a member’s account
Respond to member questions and concerns in a timely and professional manner and elevating issues as needed to the Assistant Manager or Manager as needed
Assist in maintaining the cleanliness and sanitization of the club’s interior / exterior through specific assigned daily cleaning duties
Performing club walkthroughs, while addressing supply needs, cleanliness concerns and safety / policy issues
Qualifications and characteristics that will make you a wonderful match for our Membership Services Representative position :
Exhibit an upbeat and positive attitude!
Present a basic computer and Point of Sale proficiency
Have a passion for fitness and health, and a desire to motivate and inspire others!
Be punctual, reliable and show respect
An ability and desire to interact in a positive and professional way with members and fellow team members always striving to exceed the member’s expectations.
Display strong listening skills with the ability to empathize and problem solve
Work cohesively with co-workers in a team environment
Demonstrate understanding in all interactions while using appropriate behavior and language
High School diploma / GED equivalent preferred
Physical Demands
Continual standing and walking during shift
Frequent communication throughout shift both in person or on the phone
Occasional climbing, balancing, bending and kneeling during shift
Must be able to occasionally lift up to 50 lbs.
COVID Precautions
Masks are recommended for staff while on shift and kept on hand as needed
We continually sanitize all main areas and touch points throughout shifts
Encourage social distancing during member interactions
All Equipment is distanced 6ft apart to support social fitnessing
Hand sanitizer provided at several locations throughout the club
Each team member is required to complete a pre-shift COVID screening including a temperature check
Last updated : 2024-06-17
Job Summary
Full Time
$33k-41k (estimate)
06/19/2024
09/18/2024
planetfitness.co.za
1,000 - 3,000
1995
MANUEL RIVERA
<$5M
Related Companies
The job skills required for Member service representative include Customer Service, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Member service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member service representative positions, which can be used as a reference in future career path planning. As a Member service representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member service representative. You can explore the career advancement for a Member service representative below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
12/18/2021: Huntsville, AL
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/31/2021: Gastonia, NC
They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
01/09/2022: Knoxville, TN
Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
02/06/2022: Seattle, WA
The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
01/03/2022: Wichita, KS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
03/03/2022: Idaho Falls, ID
Building member relationships through quality service experiences.
01/04/2022: Colorado Springs, CO
Process service requests and create authorizations to communicate transportation details to partners.
01/31/2022: Atlanta, GA
Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
02/15/2022: Danbury, CT
Provided great member service that reflected on repeat and referral members.
02/27/2022: Atlantic City, NJ
Step 3: View the best colleges and universities for Member Service Representative.
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