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Member Service Representative
Planet Fitness Hillsboro, OR
$35k-43k (estimate)
Other 10 Months Ago
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Planet Fitness is Hiring a Member Service Representative Near Hillsboro, OR

Job Details

Job Location: Shute Fit LLC - Hillsboro, OR
Salary Range: $15.45 - $18.45 Hourly

Description

Who We Are:

We are BravoFit, a dynamic and fast-growing Planet Fitness franchisee with fitness clubs in Oregon, Alaska, and Australia. We are a mission-driven organization, looking for team-members who seek an opportunity for personal and professional advancement. We grow and succeed because we do the same for our clients and team-members.

We believe deeply in our mission: Empowerment Beyond Expectations. We empower our members by promoting a comfortable, non-intimidating fitness environment, where they find the inspiration to exceed their own expectations.

Our team members are empowered to deliver on that promise. We look for talented and hard-working individuals who possess a growth mindset and work hard to achieve excellent results. You bring us a great attitude and hard work, and we’ll deliver you the tools and education to become a leader. In the process, you will grow, learn, and get the chance to work with amazing people.

Your New Role:

As our new Member Services Representative, you will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.

Your Contributions:

  • You will be the face of our company by loving to help people
  • Ensure that each Member receives outstanding member service by providing a member-friendly environment, including greeting, and acknowledging every Member and maintaining outstanding standards, solid product knowledge and all other components of member services
  • Attract potential members by answering product and service questions and suggesting information about other products and services
  • Assist in maintaining the neatness and cleanliness of the Club

What You Will Bring Along:

  • A great attitude
  • Customer service experience
  • Computer knowledge

We Take Care of Our People:

  • Medical, Dental, and Vision coverage for you and your family
  • Premium Holiday Pay
  • 401(k)
  • Health Savings Account
  • Health ReimbursementAgreement
  • Paid time off programs
  • Free Black Card Membership for you and your significant other
  • Advancement opportunities

Qualifications


Education:

  • High School Diploma or equivalent

Experience:

  • Some experience in the customer service industry preferably in a gym setting
  • General knowledge of computers

Other:

  • 18 years of age or older.
  • CPR Certification (obtained through employment)
  • Planet Fitness University Classes (obtained through employment)
  • Tanning Certification (obtained through employment)

Job Summary

JOB TYPE

Other

SALARY

$35k-43k (estimate)

POST DATE

09/20/2023

EXPIRATION DATE

01/26/2024

WEBSITE

planetfitness.co.za

SIZE

1,000 - 3,000

FOUNDED

1995

CEO

MANUEL RIVERA

REVENUE

<$5M

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The following is the career advancement route for Member Service Representative positions, which can be used as a reference in future career path planning. As a Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative. You can explore the career advancement for a Member Service Representative below and select your interested title to get hiring information.

If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Member Service Representative job description and responsibilities

Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.

12/18/2021: Huntsville, AL

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/31/2021: Gastonia, NC

They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.

01/09/2022: Knoxville, TN

Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.

02/06/2022: Seattle, WA

The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).

01/03/2022: Wichita, KS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Member Service Representative jobs

An associate member service also manages membership application requests and evaluates eligibility.

03/03/2022: Idaho Falls, ID

Building member relationships through quality service experiences.

01/04/2022: Colorado Springs, CO

Process service requests and create authorizations to communicate transportation details to partners.

01/31/2022: Atlanta, GA

Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.

02/15/2022: Danbury, CT

Provided great member service that reflected on repeat and referral members.

02/27/2022: Atlantic City, NJ

Step 3: View the best colleges and universities for Member Service Representative.

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