2 Account Coordinator Jobs in Norwood, MA
Planet Professional is Hiring an Account Coordinator Near Norwood, MA
***Local candidates only, this is on-site 3 days per week in Norwood, MA***
Customer Service Coordinator
Direct hire/perm
Must Haves:
*Bachelor’s degree or equivalent experience
*1 years’ of experience with Sales, Customer Service, and/or Customer Success in the manufacturing industry
*Tech savvy
*Excellent communication skills
*Salesforce, Epicor or any manufacturing ERP system
Job Summary/Description: a growing biotech organization is seeking a collaborative professional driven by customer satisfaction to join their expanding Customer Service team. As a Customer Coordinator, you'll play a pivotal role in delivering top-tier support across various channels, including inbound and outbound calls, order processing, quote generation, and managing the CS Team's shared inbox. This hybrid remote position demands a relentless commitment to prioritizing the customer experience above all else.
Key Responsibilities:
- Provide comprehensive customer support across different areas as per daily requirements, catering to both internal and external stakeholders.
- Manage the shared inbox ticketing system (Freshdesk) to facilitate smooth order management, including order entry, tracking, and change requests.
- Respond promptly to customer inquiries and quote requests, ensuring timely resolution.
- Handle vendor and supplier requests from distributors efficiently.
Job Summary
Full Time
$61k-82k (estimate)
06/07/2024
07/03/2024
planet-pro.com
<25
The job skills required for Account Coordinator include Customer Service, Customer Success, Communication Skills, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Account Coordinator positions, which can be used as a reference in future career path planning. As an Account Coordinator, it can be promoted into senior positions as an Account Executive - Advertising that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Coordinator. You can explore the career advancement for an Account Coordinator below and select your interested title to get hiring information.
If you are interested in becoming an Account Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Account Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Account Coordinator job description and responsibilities
They are also responsible for researching prospective clients and produce client feedbacks to their account management teams.
12/24/2021: Pocatello, ID
Account coordinators help account managers by handling customer service matters and assisting with marketing and advertising campaign execution.
01/21/2022: Kingsport, TN
Account coordinators work with existing and prospective clients to match them with the products that will maximize customer satisfaction.
01/31/2022: Charleston, SC
Working with the Account Manager to understand client needs.
03/09/2022: Danbury, CT
Liaison with Regional account team to support them on account acceleration exercise starting from building account strategy, planning, execution of account strategy and performance reporting. Understand the strategic communication and stakeholder engageme
02/22/2022: Spartanburg, SC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Account Coordinator jobs
While some account coordinator roles are entry-level positions, most applicants need to have relevant work experience or certifications.
12/25/2021: Scranton, PA
To qualify for account coordinator positions, applicants should have an understanding of public relations, advertising and business.
03/08/2022: Amarillo, TX
Demonstrated experience as an account coordinator, sales assistant or similar role, required.
02/25/2022: Hialeah, FL
With customer-facing experience in account management, sales, customer success or support experience.
12/20/2021: Fort Smith, AR
Have experience of account management and can build good working relationships across the organisation, with external clients and with contractors.
12/19/2021: Harlingen, TX
Step 3: View the best colleges and universities for Account Coordinator.
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