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***Local candidates only, this is on-site 3 days per week in Londonderry, NH***
Up to $25/hr depending on experience
Customer Support and Order Entry Admin
6 months, at minimum
Hybrid 3 days in office and 2 remote (will work with them to determine the days once they start. They will need to be in the office every day initially (probably for 2 weeks for the initial training.) Londonderry, NH 03053
Hours: 8-5, 1 hour for lunch or 8:30-5:00 with 30 minutes for lunch
Must Haves:
*Experience using SAP within a professional setting (accountant, admin, ops, etc)
*Willingness to support high volume customer support and order entry
Preferred:
*Experience with Customer Service
*Order entry experience
Job Summary/Description: Looking for strong Customer Support Specialists to join the team. Individuals will support high volume order entry into SAP. The organization just moved to SAP so someone with very strong SAP experience is desired!
Job Responsibilities & Duties:
• Act as an advocate for our customers.
• Answer and direct calls.
• Receive, verify the accuracy of, and process customer orders.
• Process quotes, documentation requests, samples, RMA’s, complaints, etc as required by
customers and sales staff.
• Work with sales, accounting, logistics, supply chain, and others to resolve customer issues.
• Maintain information in GCRM.
• Distribute incoming mail.
• Communicate with sales staff regarding critical customer situations.
• Assist sales staff with questions, customer information, etc
• Provide on-going process improvement ideas to management.
• Other tasks and/or projects as assigned by management
Temporary
$42k-53k (estimate)
09/12/2024
10/10/2024
planet-pro.com
<25
The job skills required for Customer Service Representative include Customer Service, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.