135 ServiceNow Business Analyst Jobs in Austin, TX
PlanIT Group is Hiring a ServiceNow Business Analyst Near Austin, TX
This role will be a hybrid of 80% BA and 20% PM skillsets.
Top 3 Qualifications
- Experience with at least 3 of our primary implemented ServiceNow applications:
- Service Catalog
- Customer Service Management
- IT Service Management
- IT Operations Management
- IT Asset Management
- 5 years' experience as a Business Analyst.
- Experience with Scrum; Scrum Master Certification is not required.
- Understand business initiatives, strategic plans, and platform architecture to influence
- Evaluate how system changes will affect workflows, data, and reporting
- Working with the implementation partners, business, and IT to optimize and enhance the Service Now platforms
- Extensive background in managing multiple workstreams in a fast-paced environment
- Demonstrate understanding of the Agile framework
- Provide detailed documentation surrounding requirements and work with the
- Gathered stakeholder requirements and communicated business needs with technical
Skills And Abilities
- In-depth knowledge of ServiceNow - Particularly with Service Catalog Items and ITSM
- Bring proven SDLC knowledge and processes to help streamline workflows
- Requires a unique combination of business acumen, technical expertise, and leadership
- Must be well organized, detail-oriented, meticulous with effective time management
- Should have methodical & creative thought processes, with the ability to quickly adapt
- Proactive in learning new toolsets to improve processes and reporting further
- Critical Path: determined by identifying the longest stretch of dependent activities and
- Risk Management: the identification, evaluation, and prioritization of risks followed by
- Change Management: a systematic approach to dealing with the transition or
Preferred Skills
- Making process diagrams and workflows in MS Visio
- Agile project management
- Managing work items in Jira, Azure DevOps, or OnePlan
- 5 years of Business Analyst experience with ServiceNow
- Bachelor's degree in computer science, business, or a related field
Job Summary
Contractor
Business Services
$97k-119k (estimate)
06/22/2024
07/08/2024
LAKE MARY, FL
50 - 100
2012
GWEN SACHNOFF
$10M - $50M
Business Services
Related Companies
The job skills required for ServiceNow Business Analyst include Computer Science, Leadership, Business Requirements, Initiative, Quality Assurance, Change Management, etc. Having related job skills and expertise will give you an advantage when applying to be a ServiceNow Business Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by ServiceNow Business Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for ServiceNow Business Analyst positions, which can be used as a reference in future career path planning. As a ServiceNow Business Analyst, it can be promoted into senior positions as a Business Application Delivery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary ServiceNow Business Analyst. You can explore the career advancement for a ServiceNow Business Analyst below and select your interested title to get hiring information.
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