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ProSphere (PST), a Planned Systems International (PSI) company, is seeking a Desktop Technician. Provide routine IT customer support in both administrative and technical areas including user administration, directory rights; Working knowledge of documentation (technical writing); inventory; Provide support remotely in various field offices. Provide conference room equipment setup and support as needed. Assist IT specialists with system problem troubleshooting and resolution determination. Perform installation of various software patches/updates as needed. Provide support for the equipment maintenance program and assist with product research, documentation, and recommendations where necessary. Troubleshooting of basic IT services as needed. Daily use of Helpdesk ticketing system. Perform system backups/restores.
Responsible for aiding in own self-development by being available and receptive to all training made available by the company, plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such way as to maximize personal output. Accomplishing goals through organization, positive oral/written communication skill, leadership abilities, reliability/dependability, flexibility and ownership/accountability of actions taken.
PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.
It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law. Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing HRDepartment@plan-sys.com, or by dialing 703-575-8400.
Other
IT Outsourcing & Consulting
$61k-76k (estimate)
07/01/2023
06/11/2025
plan-sys.com
COLUMBIA, MD
500 - 1,000
1988
TERRY LIN
$50M - $200M
IT Outsourcing & Consulting
The job skills required for Desktop Technician include Troubleshooting, Customer Service, Technical Support, Active Directory, Installation, Help Desk, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Technician positions, which can be used as a reference in future career path planning. As a Desktop Technician, it can be promoted into senior positions as a CAD Support Technician II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Technician. You can explore the career advancement for a Desktop Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Technician job description and responsibilities
Advising staff on appropriate procedures for directing their IT-related queries and recommendations.
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Delivering IT and related assistance upon request, or as you deem suitable.
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Performing routine inspections and upkeep of existing installations.
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Updating computer operating systems and other important software, as needed.
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Substantiating requests for hardware and software purchases and upgrades, if appropriate.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Technician jobs
Ability to effectively prioritize and execute tasks in a high-pressure environment.
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Ability to conduct research into PC and software issues and products as required.
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Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components.
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Able to read and understand technical manuals, procedural documentation and OEM guides
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Working technical knowledge of current protocols, operating systems, and standards.
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Step 3: View the best colleges and universities for Desktop Technician.