QUALIFICATIONS:

• Associate or bachelor’s degree in business administration, business management, or equivalent experience in an administrative supporting role in the I/DD field is required.
• Minimum three (3) years’ experience in a progressively responsible role providing administrative support to management or executive level staff. Supervisory experience preferred.
• Valid driver’s license, and good driving record.; Successfully pass a background check.; Eligibility to work in the U. S.
• Previous interaction/exposure in either a health care or an I/DD service provider setting with basic understanding of operations and communications.
• Experience in professional setting managing multiple projects simultaneously.
• Superior oral and written communication and networking skills in both internal and external settings.
• Masterful organizational and leadership skills as demonstrated by previous professional success.
• Excellent interpersonal, analytical, and management skills.
• Proficient with general office equipment such as telephone, copier, etc.

• Demonstrated calendar management skills, including the coordination of complex director’s meetings.
• Proficient and highly literate in common computer applications including internet search, Microsoft Office (Word, Excel, PowerPoint) and email.
• Ability to independently organize and prioritize work.
• Must Possess, maintain, and operate a personal electronic device for the purpose of communication and two-factor authentication.

ESSENTIAL FUNCTIONS:

Promotes the PCBS Mission

• Embodies the PCBS Vision, Mission, and Values Statements.
• Ensures the human and legal rights of persons served are respected.

Provides Leadership

• Identify, review, and prioritize opportunities with PCBS leadership to improve organizational efficiency and effectiveness.
• Organize and communicate board meeting activities with the PCBS Board of Directors and PCBS leadership. Activities could include tax levy documentation, board bylaws, and other technical business activity.
• Supervise current projects and coordinate all team members to keep workflow on track.
• Participate in project design meetings and propose improvements if necessary.
• Evaluate potential problems and technical hitches and develop solutions.
• Plan and manage team goals, project schedules and new information.
• Manage project-related paperwork by ensuring all necessary materials are current, properly filed and stored.
• Direct project correspondences by preparing and reviewing project proposals, memos, meeting minutes and emails.

Ensures Excellence

• Develop a strong, proactive, and collaborative relationship with senior management team. Work closely on recommendations and solutions to drive an evolving best in class services within fiscal and appropriate organizational constraints and guidelines.
• Orchestrate with directors the preparation for CARF accreditation.
• Keeping meetings focused and planning and coordinating them effectively.
• Setting key performance indicators to measure and improve team performance.
• Communicate with project participants to identify and define project requirements, scope, and objectives.
• Ability to maintain confidentiality of all information encountered.
• Develop, recommend, and implement policies and procedures.
• Monitor adherence to policies and established procedures. Propose methods which assure effective execution of program responsibilities.
• Update policy and procedure manuals as required. Apprise staff of changes. Ensure alignment with existing PCBS policies and procedures.

Leads a Positive Work-Environment

• Ability to implement change in a positive, sensitive, and forward-thinking manner.
• Leads through being an excellent team player.
• Leads the team with honesty and transparency fostering a trusting environment.
• Leads teammates in a collaborative way that aids improvement of skills and outcomes.
• Completes tasks on time and up to the expected standard.
• Facilitate and/or participate in matters of dispute resolution, employee relations or other matters.

SECONDARY FUNCTIONS:

• Attends all meetings and agency functions as required.
• Is an active participant on committees and project work groups that help PCBS reach organizational goals.

• Commits to a personal professional development plan in partnership with PCBS.
• Handle all other additional responsibilities as needed and required.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

• Job demands include extended periods of sitting with some periods of standing and walking.
• Will occasionally require light lifting, kneeling, stooping, crouching, or bending as appropriate.
• Office based role with noise from persons served, office machines, and telephones.
• Will have a substantial use of computers and/or other devices with screens.
• May require periods of driving agency vehicles.