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Alaska Travel Industry Association Inc is Hiring a Guest Service Representative Near Fairbanks, AK
**Guest Service Representative**
The role of the Anchorage Guest Service Representative (GSR) is to provide assistance with the departures and arrivals of guests at the Anchorage International Airport and Anchorage hotel properties. Anchorage GSR's are the greeters, problem-solvers, and guest assistance providers, facilitating a seamless cruise or cruisetour experience for guests while in Anchorage. GSR's also assist Luggage Truck and Transfer Drivers in the loading and unloading of luggage from trucks and motorcoaches. **Job Location:** Anchorage, Fairbanks, Seward, Denali
**Application Dates:** 2021-01-01 2022-12-31
**Contact:** Michael Thuneman, MThuneman@touralaska.net
**Submission Instructions:**
**Job Details**
Coordinate guest arrivals and departures at hotel properties and the Anchorage airport
Greet and welcome guests
Provide guests with directions and necessary information
Handle and resolve any guest service issues
Assist guests with their luggage in the airport baggage terminal
Load and unload luggage onto trucks and motorcoaches
Assist in locating and expediting of lost or misplaced luggage
Complete reports for damaged or misplaced luggage
Coordinate with hotel bell staff and other PAT field staff
Provide clear and concise directions to motorcoach drivers
Assist the operations office as needed
Performs other duties as required
Job Summary
Full Time
$30k-40k (estimate)
07/01/2024
07/17/2024
alaskatia.org
Anchorage, AK
100 - 200
Business Services
Related Companies
The following is the career advancement route for Guest Service Representative positions, which can be used as a reference in future career path planning. As a Guest Service Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative. You can explore the career advancement for a Guest Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/14/2022: Daytona Beach, FL
A guest service representative generally needs to have excellent communication skills.
01/24/2022: Newark, NJ
They work towards guests’ satisfaction by fulfilling their needs during their trip.
02/19/2022: Springfield, OH
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
12/09/2021: Long Beach, CA
Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
02/22/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.
