37 Call Center Representative Jobs in Boston, MA
Pleasant Printing is Hiring a Call Center Representative Near Boston, MA
Job Overview:
We are seeking a Call Center Representative to join our leading printing company. The successful candidate will be responsible for providing exceptional customer service, handling incoming calls, and addressing inquiries related to our printing products and services.
Responsibilities:
- Answer inbound customer calls promptly and courteously.
- Assist customers with product inquiries, order placements, and tracking information.
- Provide detailed information about our printing services, including custom printing options, pricing, and delivery times.
- Follow up with customers on order status and ensure their satisfaction.
- Collaborate with other departments, such as production and shipping, to ensure customer needs are met.
Qualifications:
- High school diploma or equivalent.
- Ability to multitask and manage time effectively.
- Strong problem-solving abilities and attention to detail.
- Excellent verbal and written communication skills.
- Friendly, patient, and professional demeanor.
Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you meet the requirements and are looking to excel in a dynamic call center role, we encourage you to apply.
Job Types: Full-time, Part-time
Pay: $22.25 - $25.45 per hour
Expected hours: 20 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
Work Location: Remote
Job Summary
Full Time | Part Time
Print & Book Publishing
$50k-63k (estimate)
06/06/2024
10/02/2024
pleasantprinting.com
Attleboro, MA
<25
Print & Book Publishing
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The job skills required for Call Center Representative include Customer Service, Call Center, Problem Solving, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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