21 Customer Service Asst Manager - Plum Market Aventura Jobs in Aventura, FL
Plum Market is Hiring a Customer Service Asst Manager - Plum Market Aventura Near Aventura, FL
Our Team Members are passionate about delivering the highest quality food, beverage, and grocery essentials to our Customers, helping them achieve a better lifestyle. We make our Team Members and our Customers our top priority by delivering the best possible Customer retail experience.
Our Plum Market Grocery Stores are a reflection of the very communities we serve. From our Team Members to our Customers, local vendors and product selection, we are proud of the inclusive culture in which we thrive, and strive to promote at Plum Market. If you share our enthusiasm, please apply to see how you may fit in.
Benefits Of Working At Plum MarketFull time & Part time positions available.
We can offer a variety of retail shifts to help with work/life balance.
You can learn about great food and grow your passion at the same time.
We provide exceptional training to help you grow your knowledge.
Paid time and a half for working any of these five federally recognized holidays: New Year’s Day, Labor Day, Fourth of July, Memorial Day and Thanksgiving.
Promotional opportunities. We are a growing company and you can grow with us!
Variety of medical, dental, and vision benefits to cover you and/or your family.
401k with company match after a 6 month waiting period.
20% off Team Member Discount.
50% off Team Member Lunch Discount.
Plum Market offers a desirable and rewarding place to work.
Employment is contingent on a successful background check.
The Customer Service Assistant Manager is responsible for modeling and driving the Front End mission of exceptional execution of Customer Service at both the Customer Relations Desk and the cashier pods. They report to the Customer Service Manager and support the Team Leader by ensuring all Plum Market service standards are met and Guest issues are resolved in a positive, respectful and timely manner. They will train, supervise, oversee and manage Front End Team Members and ensure they comply with the operating policies and procedures of Plum Market.
Who You AreYou are curious and continuously learn and grow your capabilities.
Model and provide exceptional Customer Service.
You respect and value the power of conversation to bring people together, learn and solve problems.
You value inclusion and work to create an environment where everyone feels welcomed and every voice is heard.
You are innovative and have the courage to pursue new ideas.
You make an impact by being bold and taking action.
You love a challenge and the satisfaction that comes from meeting it.
You inspire people to want to be their best selves.
What You Will BringAbility to manage multiple projects simultaneously, detail-oriented, multi-tasker.
You lead by example and set clear expectations.
Able to work a variety of shifts including nights, weekends and holidays.
Proficient in Microsoft Excel, Word and Power Point.
Minimum of 1 year in a leadership capacity or equivalent.
Able to stand and walk for up to 4 hours without a break – we work on the floor, and alongside our team.
Ability to bend and stoop to grasp objects, climb ladders, lift loads, up to 50 lbs. unassisted, push and pull carts weighing up to 100 lbs. unassisted.
What You Will DoOversee and train all cash handling, check processing and POS policies and system procedures.
Train, mentor and coach Team Members to succeed.
Track, coach and provide discipline for cash discrepancies, and attendance issues.
Prepare and administer discussion notes and written notices of discipline.
Communicate effectively with Customers, Team Members and Store Leadership.
Effectively resolve Customer issues and concerns in a timely manner.
Ensure execution of Front End sanitation and cleaning procedures, course correcting as necessary.
Ensure Team Member compliance of all relevant Plum Market policies and standard operating procedures.
Job Summary
Full Time
Retail
$86k-111k (estimate)
06/01/2024
07/25/2024
plummarket.com
ANN ARBOR, MI
50 - 100
2007
ARYNN TITUS
$10M - $50M
Retail
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About Plum Market
We're here to inspire our guests to - Live Well, with Taste. Plum Market is an emerging leader in the food and beverage industry. We are committed to offering the very best selections of All Natural, Organic, Local, and Specialty items. Our Team Members are passionate about delivering the highest quality food, beverage, and essentials to our Guests, helping them achieve a better lifestyle. We make our Team Members and our Guests our top priority by delivering the best possible experience. Guiding Principles Passion, Experience, Culture, Social Responsibility, Education and Innovation. Our Comm...itment to Quality Whether in-store or online, we are committed to offering the very best selections of All Natural, Organic, Local, and Specialty items in a full-service shopping experience. But most importantly, our Local Communities are our pride and joy. It is important to us to support, promote, and highlight the local businesses within each stores community. We not only feature locally made products whenever possible, but we showcase them with our Miles to Market program, and list how many miles a product has traveled from its source to our store! Our local products typically travel less than 350 miles, or just about a tank of gas. Just look for the Miles to Market signs on local products around the store. Plum Market is not your neighborhood supermarket. It is much, much more. In short, our goal is to revolutionize the way your family shops for food.
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