Job Overview:
As an Administrative Assistant / Receptionist at our Plumbing company, you will be the first point of contact for clients, visitors, employees, and our suppliers / vendors. Your primary responsibility will be to ensure a smooth and efficient operation of the front desk area, providing exceptional customer service and administrative support to our Vice President and Office Manager.

Responsibilities:

• Greet and welcome visitors and clients in a professional and courteous manner.
• Answer phone calls, take messages, and redirect calls as appropriate.
• Help gather product quotes from our suppliers and to send those orders out to jobsites.
• Checking off price accuracy for vendors packing slips from the field and helping enter invoice into QuickBooks.
• Call out to other vendors and order their products for delivery (Calling Sun Belt Rentals for a Skid Steer for our job at ___).
• Enter Data of cost sheets into spreadsheets.
• Assist putting together & record data in each of our jobsite binders (Putting together safety sheets, contracts, product orders, time sheets)
• Collect & Record Plumbers timesheets into spreadsheet and help with setting up paychecks for Plumbers in field.

Qualifications:

• Proven experience as a receptionist, front office representative, or similar role is preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office management software.
• Excellent communication skills (written and verbal) with the ability to interact professionally with clients and employees.
• Strong organizational skills with the ability to multitask and prioritize tasks effectively.
• Attention to detail and problem-solving skills.
• Knowledge of basic office equipment (e.g., printers, scanners, phone systems).

Requirements:

• High school diploma or equivalent, additional certification in Office Management or Microsoft Office a plus.
• Prior experience in the construction / plumbing industry or a similar field is preferred but not required.

Starting off as an hourly employee, with the opportunity for growth & promotion within the company based on performance and capability.

This position offers the opportunity to work in a dynamic office environment, develop administrative skills, and contribute to the overall success of our team. If you are a proactive individual with excellent communication skills and a passion for providing exceptional service, we encourage you to apply for this role.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Customer service: 2 years (Preferred)

Ability to Commute:

• Wauconda, IL (Required)

Ability to Relocate:

• Wauconda, IL: Relocate before starting work (Required)

Work Location: In person