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What You’ll Do:
The Front Desk Manager is frequently the first or last greeting that a guest receives during their stay. Your friendly smile and engaging customer service attitude set the tone for our guests to enjoy what their visit brings. This role is key to the overall experience our guests will have. Your ability to be proactive, responsive, and caring will make a difference. If you enjoy interacting with people and have a high sense of responsibility- this role is perfect for you. The Front Desk Manager personifies the brand’s ethos and PM’s “LIVE” spirit and is passionate about sharing their local knowledge and positively impacting the guest’s experience by delivering personal and thoughtful hospitality.
The Front Desk Manager plans, manages, coordinates, monitors, and measures all Front Office operations (guest registration/check out, transportation, bell services, retail wall, telephone services, night audit, security, brand compliance) to ensure positive guest satisfaction and increase loyalty.
RESPONSIBILITIES AUTHORITIES:
SPECIFIC DUTIES:
WHAT ARE WE LOOKING FOR?
QUALIFICATIONS SKILLS:
ABOUT PM HOTEL GROUP
PM is PEOPLE-POWERED
At PM Hotel Group, we are passionate about fostering an environment that allows our associates to thrive. Creating a culture that emphasizes the importance of respect, teamwork, entrepreneurial spirit, and the drive to succeed, we encourage our associates to express themselves and their unique talents. We celebrate diversity and are committed to equity and inclusion. A top-15 hotel management company, PM Hotel Group, has over two decades of experience building relationships with brands, partners, and third-party hotel owners. We know that our greatest resource is our people, and this people-first mindset is at the heart of our corporate DNA.
NOTE:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Full Time
Accommodations
$47k-63k (estimate)
07/12/2024
09/11/2024
pmhotelgroup.com
CHEVY CHASE, MD
100 - 200
1996
DAVE POLLIN
$10M - $50M
Accommodations
The job skills required for Front Desk Manager | Renaissance Baltimore Harborplace Hotel include Customer Service, Leadership, Front Office Operations, Problem Solving, Teamwork, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Manager | Renaissance Baltimore Harborplace Hotel. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Manager | Renaissance Baltimore Harborplace Hotel. Select any job title you are interested in and start to search job requirements.