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Job Details
Description
Job Summary
Responsible for preparing and serving the daily complimentary breakfast and evening reception, greeting each guest and ensuring guests are satisfied.
Summary of Essential Job Functions
Abilities Required
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times.
Can communicate well with guests. Must be willing to pitch-in and help co- workers with their job duties and be a team player.
Ability to grasp, bend, lift and / or carry, or otherwise move or push goods on a cart weighing a maximum of 50 lbs., on a continuous schedule.
Customer Satisfaction :
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff.
It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.
Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day.
Work Habits :
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.
You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and / or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.
Safety & Security :
The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
Last updated : 2024-06-18
Full Time
Accommodations
$39k-50k (estimate)
06/05/2024
09/03/2024
pmhotelgroup.com
CHEVY CHASE, MD
200 - 500
1996
Private
JOSEPH BOJANOWSKI
$200M - $500M
Accommodations
PM Hotel Group is a hotel management firm that provides finance, accounting, human resources, and marketing and sales services to hospitality sector.
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