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About Us:
Join our dynamic and innovative media and podcasting company, currently establishing roots in Northwest Arkansas. Our core mission is to elevate the podcasting landscape by simplifying the creation of audio and video content. Complementing this goal, our state-of-the-art podcast recording studio is now operational, and we are actively seeking a qualified individual to contribute to our expansion.
We are seeking a highly motivated and customer-centric individual to join our team as a Customer Success Specialist with a primary focus on Studio Operations. This role will play a crucial part in ensuring a seamless and positive experience for our customers from the moment they walk in the door to the final delivery of their recorded audio and visual content. The ideal candidate will have excellent interpersonal skills, a passion for customer satisfaction, and the ability to coordinate effectively with both internal teams and external partners.
Responsibilities:
Front Desk Management:
Customer Recording Sessions:
Third-Party Collaboration:
Customer Success:
Quality Assurance:
Qualifications:
Preferred Qualifications:
If you are passionate about delivering exceptional customer experiences and have a keen interest in the dynamic world of audio and visual content creation, we invite you to apply for this exciting opportunity. Join our team and be a key player in ensuring the success and satisfaction of our valued customers.
Job Type: Part-time
Pay: $15.00 per hour
Expected hours: 20 – 25 per week
Experience:
Ability to Commute:
Work Location: In person
Part Time
$67k-87k (estimate)
03/15/2024
10/26/2024