Purpose

This position is responsible for quickly and accurately logging the information from each sample into the computer database.

• Level I: Operation of equipment and software requiring specialized knowledge of testing process is required
• Level II Sample Processing Technicians will support the department by performing any and all job functions necessary to complete the days’ received samples.
• Level III Sample Processing Technicians will support the department by performing any and all job functions necessary to complete the days’ received samples and are the primary data entry clerks for private label programs

Location

• Indianapolis
• Houston
• Salt Lake

Performance Reviews

• Performance reviews are given by direct supervisor on a quarterly basis
• Reporting Structure
• Position has a lead, a supervisor and a manager
• Mindset/Attitude
• Ability to work in a team environment
• Ability to work under pressure and deadlines
• Critical thinking
• Detail oriented
• Highly motivated, self-starter with little supervision
• Customer service oriented
• Ability to identify waste and recommend improvements
• Ability to begin coaching others on continuous improvement (Level 2 and 3)

Critical Behaviors

• Ability to:
• understand departmental daily metrics
• communicate department daily metrics in front of group during shift start up meetings
• meet productions standards
• multi-task, prioritize, and manage time effectively
• work with cross departmental teams
• work in a laboratory environment with potential exposure to petroleum products, fumes, orders, mists and dusts
• memorize or retain critical customer detailed specifications
• participate and lead in continuous improvement events (Level 2 and 3)
• distinguish colors (Level 2 and 3)
• communicate scorecard information to departmental employees with assistance from Supervisor/Manager (Level 2 and 3)

Processes

• Sample Validation
• Scan samples whose data has been entered into the computer system for validation
• Apply lab number stickers to bottles
• Retrieve, sort and scan resolved samples
• Sample Disposal
• Identify samples with non-standard hold preferences and take to designated area
• Dispose expired samples in their respective reciprocals
• Quality Check
• Verify integrity of information entered by other Sample Processing employees
• Correct data entry errors identified through log checks or Customer Complaints

Systems

• Database software
• Ticketing software
• Microsoft Office
• Tools
• Work Instructions
• Left Belt
• Box Cutters
• Labeling system
• Computer station
• Personal Protective Equipment
• Safety Glasses
• Gloves

Job Roles

• Provide coverage to other Sample Processing Department or POLARIS functions, as defined by management
• Cross training with departments such as Customer Service and the Laboratory to meet customer needs and improve knowledge base
• Support of the Quality Management system and Continuous Improvement initiative