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Customer service representative
Pollak Distributors Cleveland, OH
$37k-47k (estimate)
Full Time 1 Month Ago
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Pollak Distributors is Hiring a Customer service representative Near Cleveland, OH

CUSTOMER SERVICE REPRESENTATIVE

Responsibilities :

  • Strong communication skills
  • Provide exceptional customer service
  • Respond promptly to customer service calls and email inquiries
  • Maintain proper communication with Sales Rep for approvals
  • Approve and print orders over budget
  • Provide customers with information about products and services
  • Resolve customer problems and complaints
  • Process customer orders and returns
  • Reach out to customer to obtain any missing orders by deadline
  • Keep accurate records of customer interactions
  • Run reporting as requested
  • Any additional tasks that may be requested by manager

Skills & Qualifications

  • Excellent communication abilities, including speaking, writing and active listening
  • Effective organization and time management skills, like prioritization, multitasking and planning
  • Great customer service skills, including a personable and positive attitude
  • Good computer skills, including basic troubleshooting and using word processing, spreadsheet, presentation and email software applications
  • Demonstrate strong teamwork.
  • Keen attention to detail
  • Benefits :
  • Medical
  • Medical
  • Dental
  • Vision
  • Sick

In-office position Monday- Friday 9 am-5 pm

Competitive Pay

Last updated : 2024-06-22

Job Summary

JOB TYPE

Full Time

SALARY

$37k-47k (estimate)

POST DATE

05/09/2024

EXPIRATION DATE

06/25/2024

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The job skills required for Customer service representative include Customer Service, Products and Services, Communication Skills, Attention to Detail, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.

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