Role Description

Your north star: As a Workforce Planner at Pomelo Care, you will play a critical role in ensuring optimal staffing levels and effective scheduling of clinicians to meet the needs of our patients. You will be responsible for managing clinician schedules, time off requests, and supporting future planning efforts to ensure appropriate panel sizes. Additionally, you will be involved in special projects as assigned by management.

Key Responsibilities:

Clinician Scheduling: Develop and maintain clinician schedules to ensure adequate coverage for patient appointments and other responsibilities. Coordinate with clinical leads and department managers to address staffing needs and preferences.

Time Off Management: Manage clinician time off requests, including paid time off (PTO) and unplanned time off (UTO). Ensure accurate tracking of available leave balances and timely approval of requests, while balancing operational needs.

Future Planning: Support workforce planning efforts by analyzing patient demand, clinician productivity, and other relevant data to determine appropriate panel sizes and staffing levels. Collaborate with leadership to develop strategies for meeting future staffing needs.

Special Projects: Take on special projects and initiatives as assigned by management, which may include process improvements, system implementations, or other workforce-related initiatives. Demonstrate flexibility and adaptability in addressing evolving organizational needs.

Dependability and Attention to Detail: Maintain a high level of dependability and attention to detail in all aspects of workforce planning and scheduling. Ensure accuracy in scheduling documentation and adherence to established policies and procedures.

Resilience to Change: Adapt to changes in scheduling priorities, staffing requirements, or organizational processes with resilience and flexibility. Proactively identify and address potential challenges to ensure smooth operations.

Who you are

• Bachelor’s degree in Healthcare Administration, Business Management, or a related field preferred.
• Previous experience in workforce planning, scheduling, or related roles within the healthcare industry is highly desirable.
• Strong organizational skills with the ability to manage multiple priorities and deadlines effectively.
• Detail-oriented mindset with a focus on accuracy and precision in scheduling and data management.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Proficiency in workforce management software and scheduling tools is preferred.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Demonstrated resilience to change and ability to thrive in a dynamic, fast-paced environment.

Why you should join our team

By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.

We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. We also offer:

• Competitive healthcare benefits
• Generous equity compensation
• Unlimited vacation

At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is $75,000-$85,000. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.

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